Dynamic leader with a proven track record at Solid Supreme Dev't Corp., enhancing team productivity and customer satisfaction through strategic planning and effective problem-solving. Skilled in operations management and fostering professional growth, I excel in creating harmonious, efficient teams and driving organizational success.
Overview
9
9
years of professional experience
Work History
OIC-Supervisor
Solid Supreme Dev't Corp.
485 De Jesus St. Brgy 162,Caloocan
05.2016 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Created and managed project plans, timelines and budgets.
Education
Bachelor of Arts - Elementary Education
Cataingan Municipal College
Cataingan,Masbate
03-2016
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Complex Problem-solving
Strategic planning
Inventory control
Staff development
Processes and procedures
Operations management
Process monitoring and improvement
Public speaking
Negotiation
Payroll processing
Problem-solving
Multitasking
Professionalism
Logistics coordination
Accomplishments
Supervised team of 46 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.