GEOFFREY VILLACIN TOLENTINO
Operations Manager
Caloocan City
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
OPERATIONS MANAGER
We Prosper First Corporation, J’s Diamond
Manila
06.2018 - Current
- Overall management of everyday operations of all stores
- Analyzed and reported on key performance metrics to senior management
- Establishing strategy to make sure that every store meets their sales quota
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Generating leads thru website, social media pages and store walk-ins
- Preparing and checking purchase order
- Zoom meetings with potential clients
- Makes follow up calls and updating clients with their orders
- Dealing with customer complaints
- Prepares and submits monthly report on accomplishments of all branches
- Recruitment and training
- Management of social media accounts which increased sales by 40%
- Preparing payroll, compensation and benefits
- Overseeing construction and renovations of stores
- Overall management of local and international events like Bridal Fairs and Wedding Caravans
- Identified and resolved unauthorized, unsafe, or ineffective practices
OPERATIONS MANAGER
Advocate Bridal Boutique, Inc, Francis Libiran Bridal
Quezon City
03.2016 - 06.2018
- Overall management of everyday operation
- Generating leads thru website, social media pages and store walk-ins
- Preparing and checking purchase order
- Makes follow up calls and updating clients with their orders
- Dealing with customer complaints
- Prepares and submits monthly report on accomplishments of store
- Recruitment and training
- Overseeing construction and renovations of stores
- Overall management of local and international events like Bridal Fairs and Wedding Caravans
Education
Bachelor of Science - Business Management
University of The East
Caloocan City, Philippines 06.2000 - 04.2013
Skills
Knowledgeable in using MSOffice, internet, and other business-related software
Excellent grasping capability and understanding concepts clearly
Good team leader with sense of responsibility, very hard worker, excellent confidence and commitmentWork flow planning
Budgeting and forecasting
Project development and life cycle
Management information systems
Cost reduction strategies
Contract Negotiation
Business planning
Superb time management skills
Strategic planning
Accomplishments
- Gender : Male
- Age : 39
- Civil Status : Single
- Height : 165 cm
- Weight : 45.18 kg.
Timeline
OPERATIONS MANAGER
We Prosper First Corporation, J’s Diamond
06.2018 - Current
OPERATIONS MANAGER
Advocate Bridal Boutique, Inc, Francis Libiran Bridal
03.2016 - 06.2018
Bachelor of Science - Business Management
University of The East
06.2000 - 04.2013