GEOFFREY VILLACIN TOLENTINO
Operations Manager
Caloocan City
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
OPERATIONS MANAGER
We Prosper First Corporation, J’s Diamond
Manila
06.2018 - Current
- Overall management of everyday operations of all stores
- Analyzed and reported on key performance metrics to senior management
- Establishing strategy to make sure that every store meets their sales quota
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Generating leads thru website, social media pages and store walk-ins
- Preparing and checking purchase order
- Zoom meetings with potential clients
- Makes follow up calls and updating clients with their orders
- Dealing with customer complaints
- Prepares and submits monthly report on accomplishments of all branches
- Recruitment and training
- Management of social media accounts which increased sales by 40%
- Preparing payroll, compensation and benefits
- Overseeing construction and renovations of stores
- Overall management of local and international events like Bridal Fairs and Wedding Caravans
- Identified and resolved unauthorized, unsafe, or ineffective practices
OPERATIONS MANAGER
Advocate Bridal Boutique, Inc, Francis Libiran Bridal
Quezon City
03.2016 - 06.2018
- Overall management of everyday operation
- Generating leads thru website, social media pages and store walk-ins
- Preparing and checking purchase order
- Makes follow up calls and updating clients with their orders
- Dealing with customer complaints
- Prepares and submits monthly report on accomplishments of store
- Recruitment and training
- Overseeing construction and renovations of stores
- Overall management of local and international events like Bridal Fairs and Wedding Caravans
Education
Bachelor of Science - Business Management
University of The East
Caloocan City, Philippines 06.2000 - 04.2013
Skills
Knowledgeable in using MSOffice, internet, and other business-related software
undefinedAccomplishments
- Gender : Male
- Age : 39
- Civil Status : Single
- Height : 165 cm
- Weight : 45.18 kg.
Timeline
OPERATIONS MANAGER
We Prosper First Corporation, J’s Diamond
06.2018 - Current
OPERATIONS MANAGER
Advocate Bridal Boutique, Inc, Francis Libiran Bridal
03.2016 - 06.2018
Bachelor of Science - Business Management
University of The East
06.2000 - 04.2013
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