Gently Samblacenio
Office Staff
Guadalupe,Cebu
Summary
Approachable professional excelling in customer service and communication. Resolves client queries effectively, fostering positive relationships and enhancing customer experiences. Adapts quickly to diverse tasks, demonstrating flexibility and initiative in dynamic environments.
Motivated individual with varied experience in customer-facing roles. Demonstrates strong communication, time management, and organisational skills. Eager to contribute positively to team objectives and support operational success in future positions.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Office Staff
Visayas Med Hospital
Cebu City, Cebu
07.2024 - Current
- Managed daily office operations and administrative tasks, streamlining workflow and increasing efficiency.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Provided customer service, resolving queries and issues to uphold high levels of client satisfaction.
- Managed confidential information with discretion, upholding data protection standards.
Pharmacy Assistant
Chong Hua Hospital Mandaue
Cebu City, Philippines
07.2018 - 03.2021
- Restocked shelves and prepared expired drugs for return.
- Dispensed prescription medications accurately under pharmacist supervision, adhering to strict regulatory standards.
- Prepared medication labels with item name and quantity.
- Labelled drugs clearly to enable safe storage and use.
- Maintained a clean and organised pharmacy environment, complying with health and safety guidelines.
Education
Bachelor of Science - Information Technology
Binalbagan Catholic College
Binalbagan, Negros Occidental 06.2011 - 03.2015
Skills
- Customer service
- Microsoft Office
- Confidentiality management
- Communication skills
- Time management
- Flexibility in task handling
- Approachable personality
- Back office operations
- Customer service experience
- Data entry proficiency
Timeline
Office Staff
Visayas Med Hospital
07.2024 - Current
Pharmacy Assistant
Chong Hua Hospital Mandaue
07.2018 - 03.2021
Bachelor of Science - Information Technology
Binalbagan Catholic College
06.2011 - 03.2015