Checked equipment to determine if maintenance was required.
Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
Evaluated staff performance, providing constructive feedback for continued growth and development.
Verified each work site met or exceeded Mine Safety and Health Administration (MSHA) and State standards to promote safe work environment.
Lead Crew Member
Front Runners
11.2016 - 09.2019
Reviewed crew performance regularly, providing constructive feedback for continuous improvement.
Enhanced customer satisfaction with prompt and courteous service, addressing concerns proactively.
Utilized problem-solving abilities during critical situations leading to quicker resolutions without compromising quality.
Led by example through demonstrating strong work ethic, professionalism, and commitment towards achieving goals as a team member.
Service Provider
Excellent Building Care & General Service Inc.
09.2011 - 05.2015
Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
Implemented quality control measures that resulted in a decrease in reported issues from customers regarding our services provided.
Proactively engaged with clients to solicit feedback, using that information to continually refine and improve the overall customer experience.
Senior Audit Manager - Executive Director at Wells Fargo International Solutions LLC - PhilippinesSenior Audit Manager - Executive Director at Wells Fargo International Solutions LLC - Philippines