Genna Mae Tiomico
Laboratory Technician/Phlebotomist
Rosario
Summary
I am a young, goal oriented, persistent and aggressive individual looking for new challenging position not only in the field of healthcare but also in any other field that is conducive to career advancement and professional growth. Enclosed is an expanded version of my resume to highlight my abilities and competency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Lab Technician/Phlebotomist
Royale Hayat Hospital
Jabriya
06.2012 - 04.2017
- Tracked collected specimens by initialing, dating and noting times of collection.
- Prepared blood smears and determined levels of normalcy.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Logged patient information and recorded results into system.
- Calibrated and maintained instruments to keep equipment fully operational.
- Oversaw items in inventory and reordered before supplies diminished.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Conducted venipuncture and other CT procedures.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Obtained blood specimens by performing venipunctures and finger sticks Number times per day.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Laboratory Technologist
Christ The Saviour General Hospital INC
Rosario
04.2011 - 01.2012
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Recorded and interpreted laboratory results to present to senior colleagues.
- Maintained excellent attendance record, consistently arriving to work on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in team-building activities to enhance working relationships.
Customer Service Representative
Teletech Lipa
Lipa Batangas
10.2008 - 03.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Collected and analyzed customer information to prepare product or service reports.
- Updated account information to maintain customer records.
- Processed customer adjustments to maintain financial accounts.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recorded account information to open new customer accounts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Surpassed sales goals through implementation of effective marketing strategies.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Promoted available products and services to customers during service, account management and order calls.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved accounting, service and delivery concerns.
- Resolved Type issues over phone with Number customers daily.
- Communicated professionally with colleagues, freelancers and clients.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
Laboratory Assistant/Phlebotomist
Mary Mediatrix Medical Center
Lipa Batangas
10.2007 - 06.2008
- Prepared, embedded, cut, stained, mounted, labeled and catalogued tissue sections.
- Obtained samples for testing following standard protocols.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Maintained documentation on tests performed in lab.
- Prepared blood smears and determined levels of normalcy.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Logged patient information and recorded results into system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
Bachelor Of Science - Medical Technology
Lyceum of Batangas
Batangas City Philippines 06.2002 - 04.2007
Skills
Lab tests
Laboratory equipment handling
Availability recordkeeping
InventoryLab
Physician collaboration
Laboratory Processes
Timeline
Lab Technician/Phlebotomist
Royale Hayat Hospital
06.2012 - 04.2017
Laboratory Technologist
Christ The Saviour General Hospital INC
04.2011 - 01.2012
Customer Service Representative
Teletech Lipa
10.2008 - 03.2010
Laboratory Assistant/Phlebotomist
Mary Mediatrix Medical Center
10.2007 - 06.2008
Bachelor Of Science - Medical Technology
Lyceum of Batangas
06.2002 - 04.2007