Summary
Work History
Education
Skills
Timeline
Generic
Genelly Dela Cruz

Genelly Dela Cruz

Saleslady
Silay City Negros Occidental Philippines

Summary

Helping your retail business increase sales and customer satisfaction by providing, attentive product assistance,persuasive selling,and reliable support .

Work History

Cleaning Supervisor

Muhammad Ashraf
2022 - 2023
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.

Domestic Helper

Waleed Muaqbil
2020 - 2022
  • Maintained a clean, safe, and organized home environment for family members.
  • Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Completed routine cleaning activities like dusting, vacuuming, and bathroom sanitization.

Saleslady

NOVO
2018 - 2019
  • Maintained a clean and organized store environment to improve overall shopping experience for customers.
  • Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased customer satisfaction by providing excellent product knowledge and personalized recommendations.
  • Assisted in inventory management, ensuring optimal stock levels and timely reordering of products.
  • Implemented promotional campaigns strategically as directed by management to drive sales growth.
  • Processed special orders for customers, coordinating with suppliers to ensure timely delivery of requested items.

Education

High School Diploma -

DMLMHS
Sila'y City Negros Occidental
04-2016

Skills

Customer Service & Sales Support

Product Promotion & Merchandising

Communication & Persuadion

Team work & Realibility

Cash handling

Time Management

Multi-tasking in Fast Paced Environments

Task delegation

Task assignment

Customer service-focused

Customer relationship management

Maintenance coordination

Problem-solving

Clear communication

Timeline

Cleaning Supervisor

Muhammad Ashraf
2022 - 2023

Domestic Helper

Waleed Muaqbil
2020 - 2022

Saleslady

NOVO
2018 - 2019

High School Diploma -

DMLMHS

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