Genell Hernandez
Sales And Service Associate
Lipa City, Province Of Batangas,BTG
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Service Associate
Bank Of The Philippine Islands
09.2018 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
Education
Bachelor of Science - Financial Management
Lyceum of The Philippines University - Batangas
Batangas, Province Of Batangas, Philippines 04.2001 -
Skills
- MS Office
- Computer Skills
- Time Management
- Data Entry
- Customer Service
- Cash Handling
- Customer interaction
- Customer Relationship Management (CRM)
- Attention to Detail
- Multitasking Abilities
- Problem-solving aptitude
Certification
UNIT INVESTMENT TRUST FUND (UITF) CERTIFICATIED
Timeline
UNIT INVESTMENT TRUST FUND (UITF) CERTIFICATIED
05-2020
Sales and Service Associate
Bank Of The Philippine Islands
09.2018 - Current
Bachelor of Science - Financial Management
Lyceum of The Philippines University - Batangas
04.2001 -
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