Genberly Deldo
Sagay City,Western Visayas
Summary
Administrative professional with experience in office coordination, document control and customer enquiry handling. Maintains filing systems, prepares reports and manages correspondence with accuracy and discretion. Brings reliable support for busy teams through organised record keeping and consistent follow-through.
Overview
1
1
Language
5
5
years of professional experience
Work History
Government Internship Program Bookeeper
Sagay City Employees MPC
Sagay City
06.2021 - 06.2022
- Managed accounts payable and receivable, ensuring compliance with agreement terms and timely transactions.
- Prepared invoices, processed payments, and followed up on outstanding balances to optimise cash flow.
- Received, processed and reconciled invoices in a financial management system and generated timely payments.
- Processed journal entries, online transfers and payments.
- Handled cash and deposits using proper accounting procedures and documentation.
- Processed transaction documents, verified entries and compared system reports to balances.
- Managed financial transactions and updated account ledgers to maintain accurate financial records.
- Prepared weekly, monthly, and annual financial reports for senior accountants' analysis, facilitating informed decision-making.
- Assisted accountants with expense and sales tracking and reporting.
- Coordinated payroll processing, calculating wages and deductions, and issuing pay cheques accurately and on schedule.
- Calculated, prepared and filed payroll taxes for clients.
- Used Microsoft Excel and Google Sheets to track financial metrics and produce graphs.
- Maintained confidentiality of financial information, upholding company privacy policies and data protection laws.
Office Clerk
Maria Lopez Elementary School
Sagay City
02.2017 - 02.2018
- Provided a high level of administrative support, including copying, faxing and document distribution.
- Managed incoming calls and emails, ensuring timely responses to enquiries and effective message forwarding.
- Handled confidential documents and information with discretion, adhering to data protection protocols.
- Organised and maintained the office filing system, both electronic and paper, ensuring quick retrieval of documents.
- Organised and stored hardcopy files for easy access and efficient retrieval.
- Prepared reports, presentations, and documents utilising Microsoft Office Suite, ensuring accuracy and professionalism.
- Facilitated smooth office operations by maintaining adequate stock levels and managing inventory efficiently.
- Scheduled printer maintenance and ensured timely servicing to prevent downtime. and toner replenishment.
- Scanned new documentation into the system and classified data using standard codes.
On The Job Training
Prince Hypermart Sagay
Sagay City
08.2017 - 10.2017
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Engaged with customers to understand needs and deliver tailored solutions.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Managed complaints with calm, clear communication and problem-solving.
- Actively listened to customers to fully understand requests and address concerns.
- Addressed customer concerns by listening and providing solutions. and escalated major issues to supervisor.
- Achieved service time and quality targets.
- Trained and mentored employees, fostering skill development and collaboration.
- Assumed extra responsibilities to support team objectives. to aid team success.
- Maintained clean, safe working environments to eliminate accident risks.
- Enhanced working relationships by participating in team-building activities.
- Prepared a range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Implemented regulatory standards and policies to enhance workplace safety.
Education
Visual Graphic Design NCIII
Technical Education and Skills Development
Talisay City01-2026
Bachelor of Business Administration - Bachelor of Science in Business Administration Major in Financial Management
State University of Northern Negros
Sagay City01-2021
Sharing Computer Access Locally and Abroad
Sagay City Youth Technology Center
Sagay City01-2018
Skills
- Bookkeeping processes
- Finance management
- Payment processing
- Accountancy knowledge
- Microsoft Excel
- Microsoft Excel proficiency
- Google Workspace
- MS Office proficiency
- Administrative support
- Computer literacy
- Time management
- Customer Service
- Customer relations
- Effective communication
- Accountancy knowledge
Languages
English
Proficient
C2
Timeline
Government Internship Program Bookeeper
Sagay City Employees MPC
06.2021 - 06.2022
On The Job Training
Prince Hypermart Sagay
08.2017 - 10.2017
Office Clerk
Maria Lopez Elementary School
02.2017 - 02.2018
Visual Graphic Design NCIII
Technical Education and Skills Development
Bachelor of Business Administration - Bachelor of Science in Business Administration Major in Financial Management
State University of Northern Negros
Sharing Computer Access Locally and Abroad
Sagay City Youth Technology Center