Gemma S. Magat
San Luis
Summary
Results-oriented leader with extensive experience in guiding cross-functional teams to meet strategic goals and improve operational efficiency. Focused on driving process improvements that support organizational growth and ensure compliance. Strong collaborator, delivering innovative solutions that enhance competitive advantage and support sustainable business development.
Overview
18
18
years of professional experience
Work History
Assistant Manager – Supply Chain Compliance and Analytics
Watsons Personal Care Store Philippines Inc
01.2022 - Current
- 1. Financial Planning & Analysis
- Support development of yearly budget forecasts and financial strategies
- Examine financial performance, recognize variances, and advocate for corrective actions.
- Guide financial strategies to improve decision-making in operational and strategic contexts.
- Construct management reports and dashboards for leadership evaluation.
- 2. Accounting & Reporting
- Confirm precision and maintain timeliness of monthly, quarterly, and annual financial statements.
- review journal entries, reconciliations, and supporting documentation.
- Monitor accounts payable, receivable, and general ledger transactions.
- Ensure compliance with accounting standards.
- 3. Internal Controls & Compliance
- Maintain effective internal control systems to safeguard company assets.
- Assist in internal and external audits, ensuring readiness and compliance.
- Implement policies that enhance accuracy, transparency, and efficiency in financial operations.
- Ensured compliance with tax laws, government regulations, and corporate policies to mitigate risks.
- 4. Treasury & Cash Management
- Monitor daily cash flow and liquidity requirements.
- Oversee disbursements, collections, and bank reconciliations.
- 5. Team Leadership & Coordination
- Supervise and mentor accounting staff, ensuring timely completion of deliverables.
- Coordinate with other departments for budgeting, reporting, and cost management.
- Promote continuous improvement in finance processes and systems.
- Cross-Functional Task — Crossdock Operation
- 1. Daily Operations Management
- Oversee inbound and outbound cargo movement — ensuring shipments are properly received, sorted, and dispatched according to route schedules.
- Ensure on-time loading and unloading of vehicles to meet cut-off and delivery timelines.
- Monitor truck turnaround time, hub throughput, and space utilization.
- Coordinated with linehaul, distribution, and warehouse teams to streamline operations and ensure timely delivery.
- 2. Process and Quality Control
- Implement and maintain standard operating procedures (SOPs) for crossdock handling.
- Ensure 100% shipment accuracy in scanning, sorting, and dispatching.
- Track and resolve shipment discrepancies, damages, or misroutes immediately.
- Maintain cleanliness, order, and safety across the facility.
- 3. Manpower and Team Leadership
- Managed daily operations of cross dock staff to ensure efficiency and productivity.
- Train and coach staff on handling procedures, safety protocols, and productivity goals.
- Evaluate team performance and recommend process or manpower improvements.
- 4. Coordination and Communication
- Liaise with transportation planners, hub managers, and operations control centers to align dispatch and receiving schedules.
- Communicate delays, incidents, and volume surges proactively.
- Support internal and external audit activities related to operational accuracy and compliance.
- 5. Safety, Security, and Compliance
- Enforce compliance with company policies, safety standards, and warehouse regulations.
Planning / QA Head
Aquino Basket Shop (ABS)
07.2018 - 12.2021
- Production Planner
- Setting up production planning for daily/weekly use
- Analyzes, maintains, and drives production plan to ensure meeting customer requirements.
- Identified bottlenecks and areas delaying supply chain movement and production, mitigating significant supply commit impacts.
- Implemented measures to address production delays to prevent delays and negative operational and financial impact and involves-escalates to other departments and management if needed to resolve issues
- Analyzes, plans, initiates, and implements all applicable supply planning-related efforts to ensure on-time delivery. Operates authorized tasks-responsibilities.
- Developed and completed analytical projects related to production plans, inventory, and capacity planning on time and accurately.
- Stay accurately informed on materials and systems used by the company to identify trends and best practices that will allow the company to operate more efficiently
- Propose or requests improvements within production or production related systems and processes.
- QA Head
- Developed and managed processes ensuring products met specifications for quality, function, and reliability before delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
- Coordinates product testing processes.
- Engaged in comprehensive product testing processes.
- Analyzed recurring issues, bugs, and defects across multiple products; recommended and facilitated effective solutions.
- Reviews client, customer, and user feedback.
- Maintains compliance with local, and organizational laws, regulations, guidelines, and policies.
- Internal Auditor
- Create procedures and policies on Quality Assurance Factory Assessment Compliance
- Conduct internal audit for QMS such as:
- 1. Assess Risks: Identify and evaluate corporate risks (financial, operational, and reputational) to help management mitigate potential threats.
- 2. Evaluate Internal Controls: Test and review the design and operational effectiveness of internal controls to prevent fraud and errors.
- 3. Ensure Compliance: Monitor adherence to local, national, and industry-specific regulations, as well as internal policies.
- 4. Create Reports: Document audit results and present actionable recommendations to senior management and the board of audit committees.
- 5. Improve Operations: Analyze corporate data and workflows to enhance overall efficiency, reduce costs, and optimize asset utilization.
- 6. Investigate Fraud: Perform targeted inquiries to detect and deter improper conduct or fraudulent activities within the organization
- Conducted training sessions on quality management systems and orientations on QMS
Process/Quality Assurance Engineer
QuickReliable Courier Services Incorporation
04.2017 - 10.2017
- Create quality assurance policies and procedures
- Interpret and implement quality assurance standards
- Evaluate adequacy of quality assurance standards
- Review the implementation and efficiency of quality and inspection systems plan conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Document internal audits and quality assurance activities to support compliance
- Analyze data to identify areas for improvement in the quality system develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate outcomes of quality activities
- Prepare reports to communicate quality activity outcomes and recommend improvements
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Evaluate audit findings and implement corrective actions to enhance quality assurance processes
- Responsible for document management systems
- Assure ongoing compliance with quality and industry regulatory requirements
- Device sampling procedures and directions for recording and reporting quality data
- Assisted with various administrative tasks as needed.
- Manage operation from P2P
ISO/ Quality Audit Officer
Airspeed International Corporation
01.2016 - 04.2017
- Prepare and instigate changes in quality policies, procedures and work instruction
- Interpret and implement quality management system standards
- Evaluated adequacy of quality management system standards to ensure compliance and effectiveness
- Review the implementation and efficiency of quality and audit systems
- Documented internal audits and quality audit activities, providing clear insights for continuous improvement
- Investigating customer complaints and non-conformance issues
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions reports (CPAR)
- Prepared reports communicating outcomes of quality audit activities, facilitating informed decision-making
- Identify training needs and organize training interventions to meet quality standards
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Monitor risk management activities
- Managed document management systems
- Maintained ongoing compliance with quality and industry regulatory requirements
- Assist in investigating, evaluating customer relation issues and results of survey.
- Assisted with additional tasks as assigned by the supervisor
- Prepare policy pertaining to safety and security and other regulatory agencies
- Facilitate training and re-orientation
- Supported human resource personnel with various tasks
- Served as Safety Officer of the company
Production Planning and Inventory Leader
Naigai Gomu Philippines Corporation
02.2010 - 12.2015
- Developed production plans aligned with sales and marketing strategies.
- Calculated production material requirements based on stock levels and established standard limits.
- Monitor all inventories for the production process, stock in the warehouse or imported so that the implementation of market entry process and continues to run smoothly and in balance.
- Evaluated production, sales, and inventory conditions regularly.
- Processed and analyzed data on production plans, sales figures, and inventory levels.
- Calculated standard staffing levels annually based on direct production observations.
- Calculated production yield based on established standards.
- Communicated with stakeholders to gather accurate and current data.
- Performed various tasks to support team operations.
- Executed import and export procurement tasks, preparing necessary shipment documentation.
- Conducted inspections on a daily, weekly, and monthly basis.
- Monitored units produced per hour to assess production capacity and efficiency.
- Prepared material plans and forecasts for production needs.
QA Specialist - In-line Analyst
Pampanga's Best Incorporated
08.2008 - 06.2009
- Review all laboratory results and approve product release.
- Implement and approves non-conformances (NC) and corrective actions/preventative actions (CAPAs).
- Implement and approve non-conformances (NC) and corrective actions/preventative actions (CAPAs).
- Collaborated with production personnel to solve customer and product issues.
- Led investigations and assisted in product complaint follow-up; composed and prepared production samples for testing at outside laboratory.
- Maintain all lab equipment and/or calibration of such equipment.
- Reviewed laboratory results and approved product release to maintain quality assurance and adherence to specifications.
QC Inspector - In Process Controller
Terra Cotta Artworks Incorporated
02.2008 - 08.2008
- Evaluating the company’s product specification and determining the quality points as per requirement of customer.
- Ensuring product compliance with the costumer requirement.
- Directed workers in testing and measuring products, tabulating data to ensure adherence to quality standards.
- Promoted performance improvement initiatives and quality assurance programs across the organization, enhancing overall compliance.
- Ensuring product compliance with the customer requirement.
- Monitored performance by collecting relevant information and preparing statistical reports to identify quality trends.
- Collating the staff of various disciplines and driving them to plan, develop and agree broad quality procedures.
- Facilitated collaboration among staff from various disciplines to develop quality procedures.
Education
MBA - Business Administration
UNIVERSITY OF THE ASSUMPTION
City of San Fernando, Pampanga 04.2001 -
Bachelor of Science - Industrial Engineering
UNIVERSITY OF THE ASSUMPTION
City of San Fernando, Pampanga01-2006
Skills
Supply chain optimization
Data analysis
Operational efficiency improvement
Process management
Project execution
Experience in time-sensitive environments
Analytical thinking
Proficient in relationship management
Accomplishments
- Aquino Basket Shops (ABS)
- Author of ABS Quality Management System
- QuickReliable Courier Services
- Spearhead Quality Issues and Complains Resolution
- Established and Implement Good Warehouse Practices
- Established and Implement Vehicle Inspection Report Policy at Philkargo and Car Carrier
- Established the CERES Portering
- Established the Process of Pick and Delivery of Xend Business Solution into 3PL
- Airspeed International Corporation
- Established Security and Safety Process
- Established and Implement Pick Up and Delivery (PUD) Process
- BOSH Graduate
- Naigai Gomu Philippines Incorporated
- Established the Production, Planning and Inventory Control System
- Established the Standards Efficiency and Capacity (UPH) per process and activity
- Established Cost Reduction by implementing 4 R’s
- Pampanga’s Best Incorporated
- Established Specification Standards of Raw Materials Acceptance
- Established Good Warehouse Practices
- ISO / HACCP Coordinator
Training / Seminar Attended
- Certified Lean Six Sigma Yellow Belt
- Online Training ASQ MBB/ Minitab CTP
- June 2025
- Certified Lean Six Sigma White Belt
- March 2025
- ISO 9001:2015 Transition Course
- December 08 - 09 2016
- Rosehall Management Consultant Inc.
- Ephesian Management In – House Training
- GGB Building Pascor Drive, Sto Nino
- Paranaque City
- Comprehensive ISO 9001:2015 with Risk Based Approach
- August 30-31 2016
- TUV NORD Philippines Inc.
- TUV NORD Training Room Unit 604 Common Goal Tower
- Medical Business Park, Ayala – Alabang Muntinlupa City
- Basis Occupational Safety and Health (BOSH)
- April 6, 7, 8 & 11, 2016
- Ephesians Management in –House Training
- Asprec – Manalo OSH Co.
- CN 11413-041116-261
- Breaking Through
- In Business Stewardship
- February 05, 2016
- Ephesians Management
- Project Management Execution
- June 26, 2015
- I Learn Solutions, Inc.
- Kaizen Training for Continuous Improvement
- March 4, 2014
- Business Coach
- Production and Operation Management
- Operational Strategies
- April 11, 2012
- AWAKENING LEADER ON YOU
- Towards Management and Leadership Excellence
- July 30, 2011
- Training Edge
- GOOD MANUFACTURING PRACTICES
- Food Safety Management
- August 21, 2008
- 3 M’S
Timeline
Assistant Manager – Supply Chain Compliance and Analytics
Watsons Personal Care Store Philippines Inc
01.2022 - Current
Planning / QA Head
Aquino Basket Shop (ABS)
07.2018 - 12.2021
Process/Quality Assurance Engineer
QuickReliable Courier Services Incorporation
04.2017 - 10.2017
ISO/ Quality Audit Officer
Airspeed International Corporation
01.2016 - 04.2017
Production Planning and Inventory Leader
Naigai Gomu Philippines Corporation
02.2010 - 12.2015
QA Specialist - In-line Analyst
Pampanga's Best Incorporated
08.2008 - 06.2009
QC Inspector - In Process Controller
Terra Cotta Artworks Incorporated
02.2008 - 08.2008
MBA - Business Administration
UNIVERSITY OF THE ASSUMPTION
04.2001 -
Bachelor of Science - Industrial Engineering
UNIVERSITY OF THE ASSUMPTION