Gemima Estimada
Liaison Officer
General Santos City
Summary
Proven ability to budget time performs under stress, follow instructions, adapt quickly to challenge and follow through on assignments. Dynamic Sales and Marketing Manager with a proven track record at Hecthor Builders and Construction Supplies, excelling in contract negotiations and team leadership. Achieved significant market share growth by developing tailored offerings and optimizing sales processes, while enhancing brand visibility through innovative marketing strategies. Strong relationship builder committed to driving business success. Can work less supervision, ability to work effectively individually or within a team environment. Excellent problem solving, judgment skills, and high level of attention to detail and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Liaison Officer position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certificate
2
2
years of post-secondary education
Work History
Sales and Marketing Manager
Hecthor Builders and Construction Supplies
05.2022 - 09.2024
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Developed key account relationships for improved client retention and long-term partnerships.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Reduced operational costs through streamlined workflows, smart budgeting practices, and efficient resource allocation.
- Built relationships with customers and community to establish long-term business growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Liaison Officer
RSP Enterprises, Inc.
11.2014 - 06.2021
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
- Perform Secretarial duties.
- Works as a company representative and its responsible of coordinating activities to Government and Private Agencies.
- Ensures complete billing documentations (Civil Engineering works).
- Canvassed/Email/Fax Purchased order to the suppliers.
- Maintain records, Filing systems; respond to direct request for information, forward messages to appropriate staff.
- Perform a multi-tasking works.
- Processing of Bills/Permit and Licenses.
- Prepare Philippine Bidding Documents (Financial and Technical Proposal Construction projects) to participate in bidding of Government Procurement (DPWH/LGU).
- Optimized resource allocation across various projects by closely monitoring budgets and expenditures.
- Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
Order Management Representative
New Era Metal Forming Indutry
02.2013 - 10.2014
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Reviewed order terms and conditions with customers to comply with company policy.
- Sent emails to communicate order status and informed customers of back-orders or shipping delays.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Handled customer credit applications and partnered with credit manager for approval and account setup.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Processed and submitted [Number] orders for [Product or Service] daily and expedited delivery to maintain customer satisfaction.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
Accounting Staff Member
RSP Enterprises, Inc.
08.2011 - 02.2013
- Managed accounts receivable collections efforts, decreasing outstanding balances owed to the company.
- Optimized accounts payable processes, reducing late fees and improving vendor relationships.
- Maintained up-to-date knowledge of tax regulations, ensuring accurate filing and timely payment of taxes.
- Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
- Developed strong relationships with vendors, negotiating favorable payment terms that benefited company cash flow.
- Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
- Responsible for all Legal documents in the company.
- Maintain and update database in daily request materials for construction projects.
- Responsible for the preparation and processing of Biweekly Payroll for over 200 employees; review and ensure accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
- Handles payment remittances and submission of necessary documents.
- Streamlined month-end closing procedures, increasing efficiency and reducing time spent on manual tasks.
- Implemented cost-saving measures through careful analysis of expenses and identification of inefficiencies.
Education
Computer Based Accountancy Major in Bookkeeping - Accounting
Cronasia Foundation College
General Santos, Province Of South Cotabato, Philippines 06.2007 - 05.2009
Skills
Team leadership
Sales techniques
Sales tracking
Rapport and relationship building
Brand-building strategies
Performance tracking and evaluations
Sales presentations
Contract negotiations
Certification
Bookkeeping Certificate
Timeline
Bookkeeping Certificate
05-2026
Sales and Marketing Manager
Hecthor Builders and Construction Supplies
05.2022 - 09.2024
Liaison Officer
RSP Enterprises, Inc.
11.2014 - 06.2021
Order Management Representative
New Era Metal Forming Indutry
02.2013 - 10.2014
Accounting Staff Member
RSP Enterprises, Inc.
08.2011 - 02.2013
Computer Based Accountancy Major in Bookkeeping - Accounting
Cronasia Foundation College
06.2007 - 05.2009