Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gemeliana  Arcilla

Gemeliana Arcilla

Domestic Helper
Manila/Santa Ana

Summary

Reliable house keeping dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Results-driven house cleaning excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Domestic Helper

Yasser Al Kalbani
Dhank/Ad Dhahira
03.2022 - 01.2024

●Perform domestic cleaning tasks like sweeping, vacuuming, and scrubbing countertops

●Help do the laundry

●Care for children

●Help to prepare meals and snacks for family members

●Venture outside of the house to run errands

●Assist with other home-based tasks as needed

Domestic Helper

Mohamed Al Shamsi
Al Khawaneej 1/Dubai
12.2020 - 09.2021
  • Perform domestic cleaning tasks like sweeping, vacuuming, and scrubbing countertops
  • Help do the laundry
  • Care for children
  • Help to prepare meals and snacks for family members
  • Venture outside of the house to run errands
  • Assists with other home-based tasks as needed

Kitchen Helper

Yu Di Ah
Makati/San Antonio
06.2019 - 11.2019
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Followed supervisor instructions to complete tasks on time.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Learned other teammates' work tasks to train as backup.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed recipes and chef instructions to prepare food correctly.
  • Monitored inventory deliveries to minimize product losses and prep for service.

Telemarketer

Integry's Communications Philippines Limited
Mandaluyong/Barangca Drive
05.2017 - 05.2019
  • Cold call people using a given phone directory to sell products
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Dispatcher

Greenwich
Makati/Ayala Avenue
12.2016 - 04.2017
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept customers and crew areas organized.
  • Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Merchandiser

Rustans Supermarket
Makati/Century City Mall And Alpha Land
07.2016 - 11.2016
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Established strong vendor relationships to maintain and support business.
  • Conducted regular store audits to verify compliance with company policies.

Factory Production Worker

Mitsumi Philippines Incorporated
Bataan/Mariveles
09.2012 - 03.2013
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Loaded and unloaded parts on production line to establish smooth operations.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Operated a machines proficiently and in compliance to safety standards.

Education

Graduated - High School Teaching

Mariveles National High School
Mariveles,Bataan
03.2001 - 03.2005

Completed - National Certificate II In Domestic Work

Technical Education And Skills Development Authori
Manila
02.2022 - 02.2022

Skills

Residential cleaning

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Timeline

Domestic Helper

Yasser Al Kalbani
03.2022 - 01.2024

Completed - National Certificate II In Domestic Work

Technical Education And Skills Development Authori
02.2022 - 02.2022

Domestic Helper

Mohamed Al Shamsi
12.2020 - 09.2021

Kitchen Helper

Yu Di Ah
06.2019 - 11.2019

Telemarketer

Integry's Communications Philippines Limited
05.2017 - 05.2019

Dispatcher

Greenwich
12.2016 - 04.2017

Merchandiser

Rustans Supermarket
07.2016 - 11.2016

Factory Production Worker

Mitsumi Philippines Incorporated
09.2012 - 03.2013

Graduated - High School Teaching

Mariveles National High School
03.2001 - 03.2005
Gemeliana Arcilla Domestic Helper