Summary
Overview
Work History
Education
Skills
Websites
Overview
Personal Information
Timeline
Generic
Gem 76gemtjao@gmail.com  Jao

Gem 76gemtjao@gmail.com Jao

Chef/Sales Representative /Call Center Representative

Summary

Dynamic sales professional with a proven track record at Mr. Edwardo Tuazon, adept at expanding customer bases and enhancing client satisfaction. Skilled in customer relations and staff training, I excel in identifying high-potential accounts and delivering tailored solutions, resulting in significant revenue growth and improved retention strategies.

Overview

5
5
years of professional experience

Work History

Call Center Representative

CONCENTRIX
12.2024 - 06.2025
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Representative

Mr. Edwardo Tuazon
05.2021 - 08.2023
  • Expanded customer base through cold calling, networking, and relationship building.
  • Elevated customer experience through immediate problem resolution.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Chef De Cuisine

Mr. Gene Lopez
02.2020 - 07.2022
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Education

Under Graduate - Culinary/ Computer Science

Center For Asian Culinary Arts
05.2000

Skills

  • Customer Relations
  • Staff Training
  • Retention strategies
  • Client Service
  • Interpersonal communication skills

Overview

33

Personal Information

Title: CHEF/ SALES REPRESENTATIVE

Timeline

Call Center Representative

CONCENTRIX
12.2024 - 06.2025

Sales Representative

Mr. Edwardo Tuazon
05.2021 - 08.2023

Chef De Cuisine

Mr. Gene Lopez
02.2020 - 07.2022

Under Graduate - Culinary/ Computer Science

Center For Asian Culinary Arts
Gem 76gemtjao@gmail.com JaoChef/Sales Representative /Call Center Representative