Chef/Sales Representative /Call Center Representative
Summary
Dynamic sales professional with a proven track record at Mr. Edwardo Tuazon, adept at expanding customer bases and enhancing client satisfaction. Skilled in customer relations and staff training, I excel in identifying high-potential accounts and delivering tailored solutions, resulting in significant revenue growth and improved retention strategies.
Overview
5
5
years of professional experience
Work History
Call Center Representative
CONCENTRIX
12.2024 - 06.2025
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Sales Representative
Mr. Edwardo Tuazon
05.2021 - 08.2023
Expanded customer base through cold calling, networking, and relationship building.
Elevated customer experience through immediate problem resolution.
Increased sales revenue by identifying and targeting high-potential accounts.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Chef De Cuisine
Mr. Gene Lopez
02.2020 - 07.2022
Developed and remained accountable for safety, quality, consistency and adherence to standards.