Gellyn Manuel
Baguio City
Summary
To be able to handle a job where I can impart, apply, share and further enhance my knowledge and abilities, which will initiate the upward movement of my career and to be able to contribute to the overall productivity and growth of the company/institution.
Overview
13
13
years of professional experience
17
17
years of post-secondary education
4
4
Certifications
Work History
EVENTS COORDINATOR
SG Events & Coordination (Par-time)
3 2022
- Utilized social media to promote events and increase attendance.
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Evaluated and selected service providers and vendors according to customer requirements.
- Created detailed timelines and budgets for events to meet all deadlines.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
Pharmacy Assistant
Watsons Philippines ( SM Baguio Branch)
08.2023 - 02.2024
- Greeted customers at counter and provided excellent customer service.
- Completed and filed documentation for insurance, store and liability purposes.
- Kept pharmacy counter and related areas clean, neat and organized.
- Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
- Trained new pharmacy staff on computer system and drug management protocols.
- Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
Clinical Patient Care Assistant (General Ward)
Cardinal Santos Medical Center, San Juan City Manila
08.2022 - 02.2023
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Reassured patients by explaining medical practices and processes in easy-to-understand terminology.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Aided physicians in wound care and patient assessments.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Nursing Assistant
Pines City Doctors Hospital
05.2022 - 07.2022
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
Contact Tracer & Data Analyst
Government of Baguio City
10.2020 - 12.2021
- Coordinated with relevant stakeholders to ensure timely updates on case status, leading to better resource allocation for optimal response.
- Provided comprehensive reports to supervisors regarding case progress, trends observed, and potential areas for improvement in contact tracing methods.
- Enhanced contact tracing efficiency by conducting thorough case investigations and identifying close contacts.
- Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
- Supported community health efforts by accurately documenting all case information in the designated database system.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Contributed to public health efforts by participating in ongoing professional development opportunities, staying current on evolving best practices in the field of contact tracing.
- Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
- Performed record keeping by logging client information within secure contact-tracing software.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
- Monitored cases closely, ensuring prompt follow-up and escalation when required for high-risk or non-compliant individuals.
- Engaged clients in health-related activities to enhance overall well-being.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Facilitated referrals for additional support services, connecting affected individuals with necessary resources for their recovery journey.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Presented findings to executive leadership teams through concise presentations, influencing future strategy development.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Sale Assistant
Designer Rack Camp JOHN Hay Baguio City
04.2011 - 06.2020
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Pharmacy Assistant
Central Luzon Doctors Hospital Tarlac City
02.2017 - 08.2019
- Greeted customers at counter and provided excellent customer service.
- Completed and filed documentation for insurance, store and liability purposes.
- Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration.
Pharmacy Assistant
St. Joseph Drugstore Baguio & Tarlac Branch
01.2016 - 01.2017
Branch Officer
KC wonderland SM Tarlac
03.2014 - 09.2015
- Conducted regular audits of branch activities to ensure accuracy, compliance, and risk mitigation measures were in place.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Launched new training program to boost employee skills and staff retention rate.
- Met or exceeded branch goals for sales, referrals and operational standards through networking and negotiation.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Networked with local businesses, customers, and prospects through scheduled outreach and development to build new banking relationships and business.
Cashier & Costumer Service
Wilcon Depot Tarlac City
02.2014 - 11.2014
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Identified and resolved discrepancies and errors in customer accounts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Beauty Consultant
Etude Baguio City
09.2011 - 12.2011
- Monitored customers for signs of security concerns and escalated issues to management.
- Monitored current trends to understand fashions and better serve customer needs.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Pharmaceutical Marketing And Management
INTERNATIONAL CAREER INSTITUTE SYDNEY
NSW, AUSTRALIA 05.2019 - 04.2020
Bachelor of Science - Nursing
PINES CITY COLLAGES
Baguio City, Province Of Benguet, Philippines 05.2009 - 05.2010
ASSOCIATE IN HEALTH SCIENCE EDUCATION - undefined
PINES CITY COLLAGES
01.2005 - 05.2009
SECONDARY - undefined
BAGUIO CITY NATIONAL HIGH SCHOOL
01.2000 - 04.2005
PRIMARY - undefined
QUEZON ELEMENTARY SCHOOL
01.1995 - 04.2000
Skills
Very hard working on the task given
Position Desired
Sales Associate, Cashier, Nursing Assistant, Pharmacy Assistant
Language
English& Tagalog
Personal Information
- Height: 5'2"
- Weight: 60 Kg.
- Citizenship: Filipino
- Date of Birth: 09/27/88
- Gender: Female
- Marital Status: Single
Disclaimer
I do hereby certify that the above information is true and correct to the best of my knowledge and belief.
Certification
BLS - Basic Life Support
Timeline
Pharmacy Assistant
Watsons Philippines ( SM Baguio Branch)
08.2023 - 02.2024
BLS - Basic Life Support
06-2023
National Certificate III, Pharmacy Service
09-2022
Clinical Patient Care Assistant (General Ward)
Cardinal Santos Medical Center, San Juan City Manila
08.2022 - 02.2023
Nursing Assistant
Pines City Doctors Hospital
05.2022 - 07.2022
JOHNS HOPKINS UNIVERSITY, COVID 19 Contact Tracing Coursera
10-2020
Contact Tracer & Data Analyst
Government of Baguio City
10.2020 - 12.2021
Pharmaceutical Marketing And Management
INTERNATIONAL CAREER INSTITUTE SYDNEY
05.2019 - 04.2020
Pharmacy Assistant
Central Luzon Doctors Hospital Tarlac City
02.2017 - 08.2019
Pharmacy Assistant
St. Joseph Drugstore Baguio & Tarlac Branch
01.2016 - 01.2017
Branch Officer
KC wonderland SM Tarlac
03.2014 - 09.2015
Cashier & Costumer Service
Wilcon Depot Tarlac City
02.2014 - 11.2014
Beauty Consultant
Etude Baguio City
09.2011 - 12.2011
Sale Assistant
Designer Rack Camp JOHN Hay Baguio City
04.2011 - 06.2020
CNA - Certified Nursing Assistant
04-2010
Bachelor of Science - Nursing
PINES CITY COLLAGES
05.2009 - 05.2010
ASSOCIATE IN HEALTH SCIENCE EDUCATION - undefined
PINES CITY COLLAGES
01.2005 - 05.2009
SECONDARY - undefined
BAGUIO CITY NATIONAL HIGH SCHOOL
01.2000 - 04.2005
PRIMARY - undefined
QUEZON ELEMENTARY SCHOOL
01.1995 - 04.2000
EVENTS COORDINATOR
SG Events & Coordination (Par-time)
3 2022
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