Versatile skill set in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
PER Auditor
IBM Services
Naga City, Philippines
09.2024 - Current
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
PROCESS DELIVERY SPECIALIST
International Business Machines (IBM)
Naga City, Philippines
05.2021 - Current
Global Trade Compliance
Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
FINANCIAL ANALYSTS
International Business Machines (IBM)
Naga City, Philippines
05.2016 - 05.2021
Accounts Payable Department
Conducted regular reviews of aged accounts payable reports, ensuring timely follow-up on past due balances.
Streamlined payables processes by implementing efficient systems and software tools.
Maintained records by imaging invoices, debits, and credits.
Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
On-the-Job Training
Land Bank of the Philippines
Goa, Camarines Sur
12.2015 - 03.2016
Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.
Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.
Education
Bachelor of Science - BUSINESS ADMINISTRATION in Financial Management
PARTIDO STATE UNIVERSITY
GOA, CAMARINES SUR
04.2016
Skills
Audit reporting
Compliance standards
Process evaluations
Issue Resolution
Risk mitigation strategies
SAP Functional Expertise
Brainware Application Tool
Timeline
PER Auditor
IBM Services
09.2024 - Current
PROCESS DELIVERY SPECIALIST
International Business Machines (IBM)
05.2021 - Current
FINANCIAL ANALYSTS
International Business Machines (IBM)
05.2016 - 05.2021
On-the-Job Training
Land Bank of the Philippines
12.2015 - 03.2016
Bachelor of Science - BUSINESS ADMINISTRATION in Financial Management