Summary
Overview
Work History
Education
Skills
Timeline
Generic

GELL PILAPIL

Goa

Summary

Versatile skill set in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

9
9
years of professional experience

Work History

PER Auditor

IBM Services
Naga City, Philippines
09.2024 - Current
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.

PROCESS DELIVERY SPECIALIST

International Business Machines (IBM)
Naga City, Philippines
05.2021 - Current
  • Global Trade Compliance
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.

FINANCIAL ANALYSTS

International Business Machines (IBM)
Naga City, Philippines
05.2016 - 05.2021
  • Accounts Payable Department
  • Conducted regular reviews of aged accounts payable reports, ensuring timely follow-up on past due balances.
  • Streamlined payables processes by implementing efficient systems and software tools.
  • Maintained records by imaging invoices, debits, and credits.
  • Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
  • Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.

On-the-Job Training

Land Bank of the Philippines
Goa, Camarines Sur
12.2015 - 03.2016
  • Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
  • Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.
  • Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
  • Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.

Education

Bachelor of Science - BUSINESS ADMINISTRATION in Financial Management

PARTIDO STATE UNIVERSITY
GOA, CAMARINES SUR
04.2016

Skills

  • Audit reporting
  • Compliance standards
  • Process evaluations
  • Issue Resolution
  • Risk mitigation strategies
  • SAP Functional Expertise
  • Brainware Application Tool

Timeline

PER Auditor

IBM Services
09.2024 - Current

PROCESS DELIVERY SPECIALIST

International Business Machines (IBM)
05.2021 - Current

FINANCIAL ANALYSTS

International Business Machines (IBM)
05.2016 - 05.2021

On-the-Job Training

Land Bank of the Philippines
12.2015 - 03.2016

Bachelor of Science - BUSINESS ADMINISTRATION in Financial Management

PARTIDO STATE UNIVERSITY
GELL PILAPIL