Hi, I’m
GELA ZAPATA
RECEPTIONIST/SECRETARY
DOHA
Summary
Dedicated Receptionist/Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
years of professional experience
28
years of post-secondary education
Work History
ROYDANO PROPERTIESDOHA
RECEPTIONIST/Secretary Manager
01.2018 - 07.2023
Job overview
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
TROY ENGINEERINGDOHA
RECEPTIONIST/Secretary to the General Manager
03.2014 - 05.2017
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
TALIPAPA NATIONAL HIGH SCHOOLNOVALICHES QUEZON CITY MANILA
High School Diploma
03.1996 - Current
Skills
Security awareness
undefinedTimeline
RECEPTIONIST/Secretary Manager
ROYDANO PROPERTIES
01.2018 - 07.2023
RECEPTIONIST/Secretary to the General Manager
TROY ENGINEERING
03.2014 - 05.2017
TALIPAPA NATIONAL HIGH SCHOOL
High School Diploma
03.1996 - Current
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