Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gaylou Pabayo

Gaylou Pabayo

Barista/Coffee Shop Supervisor
Cagayan de Oro City

Summary

Friendly Barista with great people skills and 10 years experience. Dedicated to creating a personalized experience for each customer. Knowledgeable about every step of coffee production, from steaming to brewing to drip coffee and enthusiastic about promoting sustainable and fair-trade coffee.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.

Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.

Skilled Coffee Shop Supervisor attentive to customer needs and ready to help others. Memorizes menu items and expertly makes suggestions. Accurate with money, on-time for shifts and willing to learn.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Barista/Coffee Shop Supervisor

Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
Riyadh, KIngdom of Saudi Arabia
06.2012 - 07.2025
  • Promoted seasonal beverages effectively increasing their uptake.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Assisted in inventory control measures for effective stock management.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.

Education

Bachelor of Science - Computer Science

Cagayan Capitol College
Cagayan de Oro City, Misamis Oriental, Philippine
06.2001 - 03.2005

Skills

Detail Orientated

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Languages

English
Upper intermediate
Arabic
Upper intermediate

Timeline

Barista/Coffee Shop Supervisor

Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
06.2012 - 07.2025

Bachelor of Science - Computer Science

Cagayan Capitol College
06.2001 - 03.2005
Gaylou PabayoBarista/Coffee Shop Supervisor