Gavino Sagarino

1. Develop, implement, and monitor training programs within an organization

2. Supervise technical training for staff

3. Conduct orientation sessions

4. Create brochures and training materials

5. Develop multimedia visual aids and presentations

6. Create testing and evaluation processes

7. Prepare and implement training budget

8. Evaluate needs of the organization and plan training programs accordingly

9. Conduct performance evaluations

10. Provide organizations with classroom training, demonstrations, meetings,

conferences, and workshops.

11. Manage staff of classroom facilitators

12. Provide performance feedback

13. Conduct continuing education training

14. Provide leadership development education

15. Build solid cross-functional relationships

16. Provide logistical support, course development, delivery, evaluation, process

measurements, and cost management

17. Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets

18. Assist with the Development of strategic plans

Responsible for the design of Quality Execution Academy Curriculum

2. Quality Execution Academy Implementation

3. Monthly Contractors Meeting

4. Customer Satisfaction and Safety & Quality Incidents Monitoring

5. Perform and facilitate quality activities related to the project in accordance with Manila

Water Quality Management System, business processes and project requirements.

6. HR Kasangga for technical training needs of Project Managers and technical staff.

7. Quality managers also monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards.

8. Manage and maintain the Company’s quality inspection and project release programs for

incoming and in-process materials and components, processes and finished products. (WOW Management)

9. Establishing standards and complete monitoring of service for internal and external customers.

(CRM Monitoring)

10. Assessing the product specifications of the company and its suppliers and comparing with customer requirements. (Supplier Management – WOW Products)

1. Manages the section by developing, implementing and monitoring the project communication plan through the following activities :

· Ensure that Project Fireworks of Project Delivery Group (Tri-Media) is administered by to showcase PDG Projects by acting as Corporate Kasangga to the Corporate Communication department by delivering media updates (before, during and after) of various projects for internal and external stakeholders.

· Collaborate with stakeholder manager, project delivery managers and business area in coming up with a communication plan for project-related activities to ensure that the project adhere to the company’s standard when it comes to safety.

· PDG official representative of the company wide Scooper’s group for conceptualization and development of stories that deals with PDG upcoming projects, accomplishments and other related updates .

· Prepare, generate and present the department’s weekly accomplishments to the PDG quarterback as well as the status of the deliverables of the Project Stakeholder Management Department.

· Create and facilitate project related programs (kick-offs, safety-man hour celebration, inauguration, etc) and other trainings/seminar planned by the department that will foster learning aiming to maximize the potential of employees in selected aspects.

· Assist the project delivery managers, stakeholder managers, traffic managers and others in their request for communication materials such as (flyers, project advisory, letters, et al.

2. Systems Planning and Monitoring

· Monitor and provide feedback to Customer Relationship Management (CRM) within the standard turnaround time (24 by5) on project related events on the following mediums (Mediabanc, Manila Water Website, CSAG reports, Special Report, CRM)

· Develop, implement and enforce a monitoring program of the department that will track the progress of the department’s deliverables that includes but is not limited to: permits, project issues, incident reports, etc.

· Keep the department updated with the current status of projects by monitoring the project update with the assistance of the PDG Support.

3. Managing ‘WOW’ Project of PDG

· Manage the outsourced personnel who directly works under the WOW project that is responsible for the creation of signage used on projects.

· Administers the daily orders of contractors and doing weekly inventory of materials used for the WOW Project

· Conducting weekly site visit to monitor projects’ compliance to safety, standards and branding that is developed by the company and coordinating with CSAG and Branding should issues ariseon site.

· Handle the creation of safety and quality best practices for future use

· Managing the three cooperative that currently supply WOW materials (Alitaptap, Amihan and Lupang Arenda)

· Present new policies, guidelines and other project related news/updates to the monthly

contractors’ meeting

· Safety Kasangga of the Safety Solutions Network

1. Lower average borrowing costs

2. Proper booking of accounts

3. Peso Bond Issue / or Foreign Loans

4. Maintain good relationship with the Lending Partners

• 1. Labor Relationship
•  Conduct Management Driven LMC
•  Constant Dialogue with Union Officers
•  Conduct FGD between Asian Labor Network and Manila Water
• Contractors
•  Resolution of administrative cases at shop floor level
•  Conduct of livelihood projects through training program for
• Union members/dependents
•  Hazard Pay Committee (Management & Union) observation of Work Environment Measurement by DOLE
•  Sexual Harassment Committee member
•  Managed availment of Union leave & Paid Time Off per CBA
• 2. Win-Win CBA Negotiation
•  Pre-Negotiation to Negotiation Proper to CBA Signing Ceremonies
• 3. Resource Speaker
•  Values Education for Contractor
• 4. Lecturer (Cadetship Training Program)
•  Presentation Skills
•  7 Habits
•  POLC
•  Team Building
•  P2P
• 5. Assist in the preparation and presentation of wage / benefit analyses for annual reviews and for labor contract negotiations.
• 6. Advise and assist field management with employee and labor relations issues as they
• pertain to specific company policies, employee handbooks, labor agreements, plant work rules, and the grievance / arbitration process.
• 7. Identifies, develops and implements strategies to address complex issues through the negotiation process, or by facilitating resolution through union/management partnering.
• 8. Represents the company throughout the grievance and arbitration processes.
• 9. Maintains confidential and sensitive work related information.
• 10. Work closely with other members of the HR Team to share best practices, identify areas of common improvement and participate in team initiatives and projects.

1. Conduct orientation sessions and arrange on-the-job training for new hires.

2. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.

3. Develop testing and evaluation procedures

4. Conduct or arrange for ongoing technical training and personal development classes for staff

members.

5. Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

6. Develop and organize training manuals, multimedia visual aids, and other educational materials.

7. Plan, develop, and provide training and staff development programs, using knowledge of

the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

8. Analyze training needs to develop new training programs or modify and improve existing programs.

9. Review and evaluate training and apprenticeship programs for compliance with company’s

standards.

10. Providing proficient consultation on all phases of talent management such as succession management, assessment, talent pipelines, selection processes and so on.

11. Collaborating with business leaders and human resources to develop and execute an

incorporated approach to development, learning and talent management.

12. Working with clients to assess development needs, performing gap analysis, designing and leading programs that build people management and leadership skills and capabilities

13. Develop recruitment materials

• Instruct, review recruitment materials such as job descriptions, testing tools…

14. Selection process

• Supervise selection process.

• Take part in interview process.

• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.

• Reviews employment contracts and send to director.

1. Analyzes/evaluates data gathered, field findings to appraise the soundness and adequacy of Internal Control and extent of compliance with established policies and standards and prepare charts / graphs to illustrate data behavior.

2. Summarizes all analyses and findings

3. Discussed findings and recommendations with Supervisors

4. Performs other assigned tasks:

a. Monitoring of Daily Accomplishment in the branches of MWSS regarding the on-going inventory of accounts.

b. Prepares weekly report for the Executive Committee meeting regarding the status of the on-going inventory of the accounts receivable.

c. Monitor and transmit the logistic requests of all branches in their respective Districts for immediate action.

d. Attend and act as a secretary during the weekly meeting of MWSS and Punong Bayan

& Araullo (P & A)

e. Act as a Technical Assistant to the Deputy Administrator for Administration and

Finance.

1. Encoding/Printing of reports. Memo circulars, office orders, correspondences / memorandum

2. Maintenance of diskette stored files of the Department

3. Gathering / Analysis of data pertinent to the evaluation on the billing of new water service connection.

4. Perform other duties as may be assigned by immediate supervisor.

1. Data Validation – Examine accomplished census questionnaires for completeness.

Correctness and upholds further investigation of doubtful results.

2. Data Gathering - Collects additional information / description about concessionaire especially those under study for each zones. Collects concessionaires data from meter reading books, census survey and endorses only certain data from validation

3. Data processing – Preparation of computing of consumption of each sub-zones based on

the actual meter reading of every concessionaires during flow measurements.

4. Data encoding – Encodes accomplishment census questionnaire perday.

5. Data Editing – Edit stored data after encoding.

6. Process of vouchers. Processes vouchers for third party claims: [a] review and analyzes the accuracy of amount, completeness of supporting documents in conformance with

accounting rules and regulations. [b] prepares vouchers [c] keep file copy for record purposes

7. Coordinating establishes harmonious relations and effective coordination with other offices aimed at expediting approval / action.

8. Miscellaneous – Performs other related functions as may be assigned.

1. Census Survey. Conducts census / survey of water services and potential customer for each assigned zone.

2. Meter Reading. Performs meter reading on every schedule flow measurements on designed zones for actual determination of non-revenue water.

3. Reports Preparation / Rating. Prepares daily / weekly and monthly accomplishment report

and responsible for the preparation of filed personnel rating based on the designated quota of 30 questionnaires / day.

4. Customer Relations. Maintain effective customer relations / coordinate with the CIS BACSS for the designation of case number and assessment of under collections of surfaced illegal connection.

5. Investigation. Performs necessary investigation and inspection of households with suspected illegalities and issue notice of investigation order to confirmed guilty parties.

6. Miscellaneous. Performs other related functions as may be assigned.