GAVERIEL JAMES D. SUSI
Apalit
Overview
2026
2026
years of professional experience
12
12
Languages
Work History
Wedding Coordinator
- On call
Virtual Assistant
08.2025 - 10.2025
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests.
- Elevated client experience by providing timely customer support via phone calls and emails.
- Conferred with customers by telephone, chat or email to provide information.
Store Crew
Alfamart
05.2025 - 07.2025
- Assisted in maintaining a safe working environment by adhering to all safety guidelines and reporting any hazards immediately.
- Provided exceptional customer service by actively listening to customer needs and offering relevant solutions based on their preferences.
- Supported smooth operations during peak hours by efficiently handling multiple tasks simultaneously.
- Demonstrated strong attention to detail when handling financial transactions, minimizing errors in cash handling.
Call Center Agent
Startek Philippines
01.2024 - 04.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Adapted communication style to meet diverse customer needs, creating positive experiences for all callers.
- Identified and resolved discrepancies and errors in customer accounts.
House Keeping Personnel
Premier Medical Hospital
10.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
College (undergrad) - BSIT
philippine christian university
Dasmarinas, Cavite01-2023
Senior High School - HUMSS
philippine christian university
Dasmarinas, Cavite01-2022
Junior High School - undefined
BroAndrew Technical High school
Apalit, Pampanga01-2020
Elementary - undefined
Fausto Gonzales sioco Memorial school
Apalit, Pampanga01-2016
Skills
Good Communication Skill
Time Management
Good Leadership
Multi-Tasking
Adaptability
Emotional intelligence
Attention to detail
Work ethic
Timeline
Virtual Assistant
08.2025 - 10.2025
Store Crew
Alfamart
05.2025 - 07.2025
Call Center Agent
Startek Philippines
01.2024 - 04.2024
House Keeping Personnel
Premier Medical Hospital
10.2023 - 12.2023
Senior High School - HUMSS
philippine christian university
Junior High School - undefined
BroAndrew Technical High school
Elementary - undefined
Fausto Gonzales sioco Memorial school
Wedding Coordinator
College (undergrad) - BSIT
philippine christian university
Disclaimer
Gaveriel James D. Susi Applicant Signature
PERSONAL INFORMATION
- Date of Birth : May 15, 2004
- Place of Birth : Apalit, Pampanga
- Age : 21 years old
- Civil status : Single
- Religion : MCGI
- Citizenship : Filipino
- Height : 5'6"
- Weight : 80kg.