GAMOL GISELLE
Quezon City
Summary
With over 6 years of experience as an administrative staff, I have provided exceptional support and assistance to sales and service teams, ensuring smooth daily operations and efficient processing of documentation. Adept at handling customer queries through phone and email, as well as monitoring delivery receipts, sales invoices, and cash advances. Successfully managed attendance records and acted as an HR Admin, effectively delegating HR matters. Experience in operational tasks and administrative support has honed strong communication skills and adaptability to meet team goals. Thrives on collaborating with others and achieving results. Known for reliability and ability to adapt to changing needs. Excels in communication, problem-solving, and time management. Demonstrates integrity, efficiency, and a proactive approach, making me a valuable asset in tackling challenges head-on.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin Staff, Jr.
MESCO, INC.
07.2019 - 04.2024
- Provides support and assistance with sales and service team and handling daily operations transactions for the smooth processing of documentation
- Dealing with customer queries on the phone and through email
- Monitoring of delivery receipts and sales invoice and liquidation to our Credit & Collection team
- Budget Management for specific projects, process cash advance, liquidations and reimbursement
- Liaison between delivery personnel and sales admins / salesmen for delivery status update
- Contact supplier and service provider for booking of heavy equipments, like forklifts and 10-Wheeler Trucks
- Process purchase orders and and invoices for payment
- Schedule meetings and arranged trainings through a third party service provider
- Monitoring and tagging of attendance and delegation of HR matters as an acting HR Admin
- Renew certificates and licenses
- Manage, maintain and organized digital files for customers and vendors
- Conduct surveys for employee satisfaction
- Create reports for quarterly review of department performance
- Handle data entry and updating spreadsheet
- Generate reports from the system
- Organize travel arrangement and hotel bookings for out of town trips of delivery personnel
Admin Assistant
UNITED COCONUT PLANTER'S BANK ( Staff Alliance)
04.2018 - 07.2019
- Provide assistance in daily operations and documentations of Trust Department
- Review the accuracy of documents provided by the investor
- Generate Certificates of Investment and Redemption
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Answered multi-line phone system, routing calls, delivering messages to staff
Proofreader
ROYAL ASIA APPRAISAL CORP.
06.2017 - 02.2018
- Proofread the reports of Appraisers and Engineers to ensure the veracity and correctness of data compared to its supporting documents
- Collaborated with writers and encoders to improve overall content clarity and readability
Education
MBA - Human Resources Management
Polytechnic University of The Philippines
01-2027
Bachelor of Science - Business Administration
Romblon State University
03-2017
Skills
- Customer relations skills
- Scheduling and coordination
- Inventory restocking
- Process improvement
- File management
- Payment processing
- Project assistance
- Budgeting and finance
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Organizational skills
- Multitasking Abilities
- Excellent communication
- Logistics coordination
- Adaptability and flexibility
- Advanced Microsoft Office Suite and Google Workspace knowledge
- Task prioritization
- Decision-making
Certification
- Certified Xero Advisor
Languages
English
Advanced (C1)
Timeline
Admin Staff, Jr.
MESCO, INC.
07.2019 - 04.2024
Admin Assistant
UNITED COCONUT PLANTER'S BANK ( Staff Alliance)
04.2018 - 07.2019
Proofreader
ROYAL ASIA APPRAISAL CORP.
06.2017 - 02.2018
MBA - Human Resources Management
Polytechnic University of The Philippines
Bachelor of Science - Business Administration
Romblon State University
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