Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic
Gabrielle Leigh S. Gaspar

Gabrielle Leigh S. Gaspar

Dubai

Summary

Highly motivated and experienced Customer Service Representative with a strong track record in resolving customer service complaints and providing exceptional service. Adept at handling inquiries, resolving issues and building positive customer relationship.

Personable and adaptable customer service professional with a track record of exceeding client satisfaction goals. Skilled at active listening, clear communication, and creative problem-solving to deliver solutions. Proactive and solution-oriented, with the ability to work independently or as part of a team.

Overview

4
4
years of professional experience

Work History

Customer Service

Transguard Group LLC
Dubai
11.2024 - Current
  • Personable and adaptable customer service professional with a track record of exceeding client satisfaction goals.
  • Skilled at active listening, clear communication, and creative problem-solving to deliver solutions.
  • Proactive and solution-oriented, with the ability to work independently or as part of a team.
  • Client: Ministry of cabinet Affairs (Prime Minister Office)

Chat Sales Support (Customer Service E-commerce)

JQ BPO GLOBAL SOLUTION INC.
01.2023 - 01.2024
  • Provides excellent customer experience to all client by answering concerns and queries regarding their orders through the chat platform.
  • Attends to the complaints and disputes of the clients with the products they purchased as well as process refund for based on their eligibility and qualifications.

Education

Computer System Servicing -

SICAT TESDA
Philippines
01-2022

SECONDARY - JHS & SHS Completer

RIZAL NATIONAL HIGH SCHOOL
Philippines
01-2020

Skills

  • Customer Service Assistance
  • Computer Literate
  • Microsoft Word
  • Microsoft Access
  • Microsoft Excel
  • Microsoft PowerPoint
  • Good English Communication Skills
  • Problem Solving
  • Time Management

Custom

Ranjith Veetil, Manager, +971565207290

Timeline

Customer Service

Transguard Group LLC
11.2024 - Current

Chat Sales Support (Customer Service E-commerce)

JQ BPO GLOBAL SOLUTION INC.
01.2023 - 01.2024

Computer System Servicing -

SICAT TESDA

SECONDARY - JHS & SHS Completer

RIZAL NATIONAL HIGH SCHOOL
Gabrielle Leigh S. Gaspar