Gabriel Jethro Almarvez
Cabuyao
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
5
5
years of professional experience
Work History
Senior Healthcare Recruiter
GLC Group
Weston, Florida
09.2022 - 12.2022
- Scheduled interviews with other healthcare professionals.
- Utilized social media sites to recruit new employees.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Full Desk Recruiter
Premier Health Care Staffing Solutions
Miami, Florida
02.2022 - 09.2022
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Customer Service Representative
C3 Everise
Taguig, Metro Manila
11.2021 - 02.2022
- Identified, analyzed, and researched systemic issues and made recommendations for resolution.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Account Support Specialist
IQor
SM City, Santa Rosa, Laguna
11.2019 - 06.2021
- Educated clients on relevant policies and options and answered questions to remedy issues.
- Increased efficiency and team productivity by promoting operational best practices.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction.
Technical Support Representative
Sykes Asia
Alabang Town Center, Muntinlupa
08.2019 - 11.2019
- Translated complex technical issues into digestible language for non-technical users.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Customer Service Representative for AT&T
IQor
SM City Santa Rosa
10.2018 - 08.2019
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
Convergys Nuvali
Nuvali Santa Rosa, Laguna
10.2017 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate Computer Secretary -
Pamantasan ng Cabuyao
Bachelor of Science in Hotel and Restaurant Management - undefined
University of Perpetual help System Biñan, Laguna
Skills
SalesProblem SolvingCommunicationsRecruitingTechnicalAdmin task
Timeline
Senior Healthcare Recruiter
GLC Group
09.2022 - 12.2022
Full Desk Recruiter
Premier Health Care Staffing Solutions
02.2022 - 09.2022
Customer Service Representative
C3 Everise
11.2021 - 02.2022
Account Support Specialist
IQor
11.2019 - 06.2021
Technical Support Representative
Sykes Asia
08.2019 - 11.2019
Customer Service Representative for AT&T
IQor
10.2018 - 08.2019
Customer Service Representative
Convergys Nuvali
10.2017 - 03.2018
Associate Computer Secretary -
Pamantasan ng Cabuyao
Bachelor of Science in Hotel and Restaurant Management - undefined
University of Perpetual help System Biñan, Laguna