GABRIEL ORTEGA
SUITEWORKS INC.
Mandaue City
1
Language
8
years of professional experience
IT and Design Professional experienced in technical support, infrastructure, and custom solutions alongside creating impactful visuals. Delivered efficient IT services and effective design solutions through strong skills in troubleshooting, Adobe Creative Suite, and project management. Focused on team collaboration and creative problem-solving to meet client needs and drive project success.
Work History
CUSTOM DESIGN SPECIALIST II
5 Years- Created customized system solutions and functional specifications that aligned with business needs, facilitating efficient development processes and user-centered application results.
- Developed innovative design concepts to enhance client branding and user experience.
- Led cross-functional teams to execute design projects, ensuring alignment with client objectives.
- Implemented design revisions based on stakeholder feedback, improving project outcomes and satisfaction.
MIS SPECIALIST
1 Year 3 Months- Supported management information systems with data reporting, system maintenance, and process support to ensure accurate information flow and optimize production operations.
- Developed and implemented training programs for new employees to enhance product knowledge and operational efficiency.
- Analyzed market trends to inform product development and improve competitive positioning within the hygiene sector.
- Led cross-functional teams in executing strategic initiatives, resulting in streamlined processes across departments.
DATA ANALYST SUPPORT
9 Months- Processed, validated, analyzed, and reported data to enable accurate and timely business decision-making.
- Analyzed data sets to identify trends, providing actionable insights for client projects.
- Collaborated with cross-functional teams to streamline data collection processes and improve efficiency.
IT TECHNICAL SUPPORT
10 Months- Delivered technical support in financing industry, ensuring system stability and secure operations while resolving user and infrastructure issues efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Information System
Skills
Root cause analysis
End-User Support & Service Delivery
Technical Documentation & Process Improvement
End-user support
User-Centric Design
System design
System optimization
Advanced Troubleshooting & Root Cause Analysis
Security & Access Management
Technical documentation
Personal Information
Title: IT Specialist
Languages
English
B2
Upper intermediate
Timeline
CUSTOM DESIGN SPECIALIST II
SUITEWORKS INC.
09.2021 - CurrentRead More
MIS SPECIALIST
MEGASOFT HYGIENIC PRODUCTS, INC.
06.2020 - 09.2021Read More
DATA ANALYST SUPPORT
INTRINSIC CONSULTANCY SOLUTION, CORP.
04.2019 - 01.2020Read More
IT TECHNICAL SUPPORT
FLEXI FINANCE
04.2018 - 02.2019Read More
UNIVERSITY OF CEBU-BANILAD
Bachelor of Science from Information System
Read More