Skilled in executing administrative duties, facilitating coaching sessions, and fulfilling client requirements. Demonstrated ability to improve organizational productivity and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TEAM LEADER
CONCENTRIX
Baguio City
07.2021 - 01.2026
Managed diverse teams, driving performance through regular one-on-one coaching sessions.
Transitioned as a TL back in 2023 in Cebu.
Addressed challenges and adapted to fast-paced client demands, ensuring team alignment and responsiveness.
Promoted to trainer after 5 months, handled classes in Manila and Cebu sites to enhance training delivery.
Provided contact information for Corwin Golonan, facilitating communication.
Provided contact information for John Ivan Divina, facilitating communication.
ESL TEACHER
51TALK
Baguio City
02.2021 - 06.2021
Delivered well-researched instructional material to Chinese students in virtual settings.
Tailored teaching methods to address individual learning needs, promoting inclusivity and accessibility.
Applied multimedia resources and educational technology to enhance student engagement and learning effectiveness.
Facilitated language mastery by providing clear instruction in a neutral accent for better student comprehension.
SHS TEACHER
QTVSI
San Quintin, Pangasinan
06.2019 - 03.2020
Taught core subjects including Oral Communication and 21st Century Literature, fostering critical thinking and communication skills in students.
Cultivated passion for instilling knowledge and shaping young minds through engaging teaching methods over a year.
Hosted school activities and events, enhancing public speaking skills while contributing to a vibrant school community.
I got the chance to mentor students who participated in some extra-curricular activities such as Impromptu Speaking.
Provided contact information for inquiries and follow-ups.
Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction.
Planned and implemented lessons utilising variety of teaching strategies to meet diverse student needs.
Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
Monitored progress through classwork, coursework and project marking to provide extra support for struggling students.
Education
BACHELOR OF SECONDARY EDUCATION - ENGLISH MAJOR
Panpacific University North Philippines
Tayug
04.2019
Skills
Team leadership
Performance management
Training delivery
Communication skills
Technology integration
Leadership skills
Leadership proficiency
Training and Development
Employee coaching and mentorship
Task prioritising
Real-time supervision
Key Performance Indicator (KPI) management
Task delegation
Risk assessment knowledge
Certification
National Certificate II, 2019-09-01, FOOD AND BEVERAGE SERVICES
Certificate of Training, 2019-10-01, I completed the Program in FOOD AND BEVERAGES SERVICES NCII.
Certificate of Recognition (Resource Speaker), 2018-07-01, I was one of the resource speakers in our classroom seminar on the topic 'Linkages and Networking with Organizations'.
Lean Six Sigma Yellow Belt, 2023-12-01, Certified for the Six Sigma Yellow Belt to be a Team Leader.
Accomplishments
Proficiency in Teaching Award, 2019-05-01, I was chosen to be the recipient of this award among my batch mates. This award is given to the student who has an exemplary performance during the ON and OFF-Campus Student Teaching.
Licensed Professional Teacher, 2019-12-01, I passed the Board Examination for Teachers the same year I graduated with a passing rate of 83%.