Fritzie Nabarte
Client Support Specialist
Manila
Summary
Property Mgmt and Real Estate Administrator supporting real estate operations through tenant administration, transaction coordination, compliance checks, and receipting. Handles application processing, arrears follow-up, notices, record management, and reference checks to keep daily work accurate and on time. Supports sales, lead research, and digital content tasks across property and client service workflows.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Property Mgmt and Real Estate Administrator
New Zealand Property Mgmt Company
Manila
12.2024 - Current
- Provided administrative and operational support across real estate, property management, sales, and client service functions.
- Managed documentation, compliance checks, data entry, client communication, and task coordination to support smooth day-to-day operations.
- Assisted with tenancy-related administration, including application processing, arrears follow-up, notices, and record management.
- Supported sales and transaction processes by coordinating paperwork, tracking key dates, and ensuring information was accurate and completed in time.
- Handled receipting, basic financial administration, and accurate record keeping.
- Conducted online research, skip tracing, and contact sourcing to support lead generation and business development activities.
- Created digital content and marketing materials for social media, collaboration projects, and online platforms.
- Supported online course, content, and platform setup, including formatting, organizing materials, and maintaining a professional digital presentation.
- Phone support to do reference check for leasing applications
Assistant Property Manager
Property Meister LLC, Remote-Texas
Dallas, Texas
09.2017 - 12.2024
- Maximized property revenue and retention by conducting local rent comparable market analyses, negotiating strategic lease renewals, and managing full-cycle rent collections and delinquency tracking.
- Coordinated property maintenance and inspections, serving as the primary liaison between tenants, owners, and vendors to ensure rapid issue resolution and preserve asset value.
- Enforced strict regulatory compliance and legal protocols, aligning operations with Fair Housing laws while decisively handling legal notices, tenant follow-ups, and eviction processes.
- Served as the primary communications hub, efficiently managing high-volume calls and emails to resolve complex tenant inquiries and maintain high satisfaction rates.
- Leveraged property management software to optimize data integrity, track rental registrations, process permit documentation, and streamline daily utility transfers.
Transaction Coordinator
Bustos Real Estate-UTAH
Salt Lake City, Utah
05.2020 - 10.2024
- Reviewed, prepared, and executed confidential purchase contracts, disclosures, and commercial/residential lease agreements for both long-term and short-term rentals with 100% accuracy, ensuring compliant, seamless transactions.
- Coordinated the end-to-end listing lifecycle for commercial and residential properties, managing market positioning for long-term leases, short-term vacation rentals, and active sales listings while strictly meeting regulatory deadlines.
- Spearheaded buyer transaction coordination and communication, serving as the central liaison between agents, clients, tenants, lenders, and attorneys to expedite property handovers and financial closings.
- Managed high-impact social media campaigns and digital content across multiple platforms, significantly increasing buyer/tenant engagement and strengthening brand visibility for diverse property portfolios.
- Leveraged specialized real estate and property management software to process client data and optimize rental portfolios, improving operational efficiency by 20% while supporting REO (Real Estate Owned) property management.
TEAM LEADER - FRAUD MANAGEMENT
JPMorganChase-Taguig City
10.2013 - 09.2017
- Mentored and guided employees to foster proper completion of assigned duties.
- Held weekly team meetings to inform team members on company news and updates.
- Worked with team to identify areas of improvement and devised solutions based on findings.
RISK MANAGEMENT SENIOR SPECIALIST
JPMorganChase-Taguig City
01.2012 - 10.2013
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
- Analyzed financial data to identify discrepancies, irregularities, and potential fraud.
- Produced detailed reports of fraud investigations and presented findings to senior management.
SENIOR TEAM LEADER
Etelecare Global Solutions
10.2001 - 12.2012
- Set clear team goals, delegated tasks, and monitored performance to ensure adherence to company objectives.
- Conducted training and mentored team members to enhance productivity and commitment to service quality.
- Developed and implemented strategies that boosted team efficiency, contributing to improved client satisfaction.
- Oversaw daily team operations, including managing time, attendance, and issue resolution for team members.
Education
Secondary Education (Bachelor's) -
University of the East-Recto
Manila06-2001
Skills
Administrative experience
Organizational skills
Customer service
Communication skills
Microsoft Office
Leadership
Documentation management
Compliance tracking
Client communication
Task coordination
Certification
Property Management Training and Conference in TX, USA May 2026
Timeline
Property Mgmt and Real Estate Administrator
New Zealand Property Mgmt Company
12.2024 - Current
Transaction Coordinator
Bustos Real Estate-UTAH
05.2020 - 10.2024
Assistant Property Manager
Property Meister LLC, Remote-Texas
09.2017 - 12.2024
TEAM LEADER - FRAUD MANAGEMENT
JPMorganChase-Taguig City
10.2013 - 09.2017
RISK MANAGEMENT SENIOR SPECIALIST
JPMorganChase-Taguig City
01.2012 - 10.2013
SENIOR TEAM LEADER
Etelecare Global Solutions
10.2001 - 12.2012
Secondary Education (Bachelor's) -
University of the East-Recto