Fritzie D. Fuentes
BSIT-COMPUTER TECHNOLOGY
Lapu-Lapu City
Summary
To be able to work and become an asset in your company. I am a kind of worker that is Trustworthy, willing to work overtime, friendly and I can assure you that I will do my very best to make my job well-done.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
Work History
Material Planner
MSM PHILIPPINES MFG INC.
05.2022 - 12.2025
- Increased production efficiency by closely monitoring material availability and proactively addressing potential shortages.
- Monitored arrivals and prioritized inbound shipments with transportation department.
- Reviewed system-generated error reports and manually input order corrections.
- Implemented an efficient system for tracking purchase orders, expediting order processing and reducing administrative workload.
- Enhanced supply chain visibility with regular updates on material status, ensuring timely delivery of products to customers.
- Coordinated expedited orders with manufacturing affiliates to meet demand.
- Tracked placed orders to identify and resolve problems impacting on-time delivery.
- Oversaw procurement process from cradle to grave and sought out opportunities for permanent systems improvements.
- Optimized inventory levels by implementing demand forecasting and material replenishment strategies.
- Maintained close coordination with sales team regarding customer forecasts, ensuring alignment between demand signals and material plans while avoiding stockouts or excess inventory situations.
- Evaluated vendor performance regularly using scorecards, providing constructive feedback that led to improved service levels from suppliers over time.
- Analyzed data and identified lowest cost suppliers offering needed quality and delivery reliability.
- Initiated cost-saving initiatives by analyzing alternative sources for materials, reducing reliance on single suppliers and mitigating risks associated with potential disruptions.
- Reduced lead times for critical materials by establishing strong relationships with suppliers and streamlining procurement processes.
- Set up parts systems to facilitate customer release and inventory processing.
- Consistently met or exceeded key performance metrics related to material planning accuracy, supplier performance, and inventory turns.
- Ensured compliance with regulatory requirements pertaining to hazardous materials management by implementing comprehensive safety protocols.
- Championed the adoption of lean principles within the material planning function, leading to increased efficiency through process standardization and elimination of waste.
- Created detailed reports on material planning activities to support management decision-making, highlighting key trends and areas of concern.
- Collaborated with cross-functional teams to identify process improvements, resulting in cost savings and increased operational efficiency.
- Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
- Established a system for continuous monitoring of material usage, enabling the identification and correction of variances in consumption patterns.
- Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.
- Conducted detailed market analysis to identify trends in raw material pricing, facilitating informed decision-making and risk mitigation efforts.
- Evaluated proposals, negotiated prices and monitored vendor performance against contract terms.
- Developed a robust risk management strategy that enabled proactive identification of potential supply chain disruptions such as natural disasters or geopolitical tensions affecting suppliers'' operations.
- Negotiated favorable pricing and payment terms with suppliers, achieving significant cost reductions without compromising quality or service levels.
- Created an effective communication platform between suppliers and internal teams, fostering a collaborative environment conducive to problem-solving and continuous improvement initiatives.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Devised and implemented efficient processes for production tracking and inventory control.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Reviewed building plans and zoning permit applications to verify compliance with requirements such as bulk, placement and parking ratios.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in require meetings once the problem identified.
System Administrator
ATOMED CEBU INC.
01.2020 - 11.2021
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Worked with users to determine areas of technology in need of improved usability.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Completed reports detailing network and systems performance and downtime issues.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Provisioned new software and hardware for use, following established security policies.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Drove continuous improvement of IT governance processes.
- Enhanced team efficiency, automating routine administrative tasks to allow focus on strategic initiatives.
- Improved operational efficiency, leveraging cloud technologies for scalable and cost-effective infrastructure solutions.
- Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Enhanced system security with deployment of advanced firewall and intrusion detection systems.
- Facilitated team collaboration, setting up and maintaining project management and communication tools.
- Fostered culture of continuous improvement, leading initiatives for software and hardware upgrades that kept pace with technological advancements.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and executed resolution for network and server issues.
- Implemented and maintained virtual private networks.
- Identified and resolved network congestion issues and bottlenecks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Evaluated software products to determine compatibility with existing systems.
IT SUPPORT
Curenext Pharma
06.2019 - 11.2019
- Troubleshooting laptops and desktop.
- Maintaining the cleanliness of the computers and printers.
- Encoding incoming and outcoming medicines.
- Encoding medicine stocks.
- Installed applications (MS OFFICE).
- Selling medicine products online.
- Calling costumers to verify their orders.
Desktop Support
Lear Corporation or LEAR Philippines Engineering Branch (LPEB)
05.2018 - 03.2019
- Escalating device issues to suppliers
- Knowledge in setting up RSA
- Knowledge and experience in Telephone systems
- Microsoft applications installations
- Setting up stand-alone and network printers
- Solving network issues
- Supporting users remotely
- Troubleshooting desktop and laptop devices
- Remote support using Dame Ware utility
- Administer a client deployment service using Altiris server
- Windows 10 support
- Streamlined IT processes by developing and implementing standard operating procedures for desktop support tasks.
- Served as an escalation point for challenging desktop support cases, applying advanced problem-solving skills to resolve issues quickly.
- Established best practices for desktop support specialists, fostering a culture of continuous improvement.
- Maintained high levels of user satisfaction by consistently meeting and exceeding established service level agreements for desktop support services.
- Improved end-user satisfaction with prompt and effective resolution of technical issues through remote desktop support tools.
- Enhanced desktop support staff's abilities to support and administer Citrix environment.
- Mentored junior staff members in advanced troubleshooting methods and industry best practices for desktop support management.
- Enhanced end-user satisfaction by providing timely and efficient desktop support services.
- Boosted productivity by providing timely desktop support to endusers.
- Developed comprehensive documentation on procedures, guidelines, and best practices for desktop support functions.
- Improved end-user satisfaction by providing timely and efficient L1 desktop support for technical issues.
- Managed a team of desktop support technicians, fostering a collaborative work environment.
Education
Bachelor of Science in Industrial Technology - Computer Technology
Lapu-Lapu City College
Basak Lapu-Lapu City04.2019
Secondary - undefined
Marigondon National High School
Marigondon Lapu-Lapu City01.2015
Primary - undefined
Marigondon Elementary School
Marigondon Lapu-Lapu City01.2011
Skills
Passer of Computer Software Servicing TESDA NCII (Networking, Software and Hardware)
Capable of using Microsoft Office Application (Microsoft Word, Microsoft Excel, PowerPoint and Outlook)
Knowledgeable in some programming languages (visual basic and Java)
Knowledgeable in some programming framework (visual studio and Java Net beans)
Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence
Graduate of Advance ROTC (ROTC Officer)
Materials requirement planning
Production planning
Logistics management
Purchasing management
Teamwork and collaboration
Supplier relationship management
Computer literacy
Decision-making
References
- John Rey, Javelo, System Administrator, CAD Admin, Server Support, jjavelo@lear.com, 09985829835, LEAR Philippines Engineering Branch (LPEB)
- Carl Christian, Tabotabo, IT Specialist, Desktop and Printer Support, Ctabotabo@lear.com, 09985850316, LEAR Philippines Engineering Branch (LPEB)
SEMINARS/TRAININGS ATTENDED
- Web Designing February 2018 Lapu-Lapu City College
- Database Seminar February 23-24, 2016 Lapu-Lapu City College
- Cyber Crime Law February 23-24, 2016 Lapu-Lapu City College
- Leadership Training February 2016 Lapu-Lapu City College
- Military Science 1-3 Basic Cadets 2014-2015 Camp Lapu-Lapu Lahug Cebu City
- Advance ROTC Academic Phase Training (ARAPT) MS 31-32 2014-2015 Camp Lapu-Lapu Lahug Cebu City
- Advance ROTC Academic Phase Training (ARAPT) MS 42-43 2015-2016 Camp Lapu-Lapu Lahug Cebu City
STRENGTHS
- Works well with others, under pressure and with less supervision
- Delivers projects on time
- Fast learner and curious for new discoveries
- Motivated and hardworking
- Can communicate clearly to the users.
Timeline
Material Planner
MSM PHILIPPINES MFG INC.
05.2022 - 12.2025
System Administrator
ATOMED CEBU INC.
01.2020 - 11.2021
IT SUPPORT
Curenext Pharma
06.2019 - 11.2019
Desktop Support
Lear Corporation or LEAR Philippines Engineering Branch (LPEB)
05.2018 - 03.2019
Secondary - undefined
Marigondon National High School
Primary - undefined
Marigondon Elementary School
Bachelor of Science in Industrial Technology - Computer Technology
Lapu-Lapu City College