Frencis Tiu Rivera

Driven HR professional with proven skills in work coordination, report writing, and strategic planning. Specializes in policy implementation and employee relations, ensuring efficient HR operations aligned with institutional goals.

Demonstrates strong supervisory and team coordination skills, with effective oral and written communication. Experienced in conflict resolution and personnel advisory functions, guided by ethical decision-making, discretion, and professionalism in the workplace.

• Drafted and facilitated approval of the Recruitment, Selection, and Placement (RSP) Policy, ensuring alignment with CSC rules and readiness for PRIME-HRM accreditation.
• Developed and reviewed internal HR policies, guidelines, and standard operating procedures to strengthen governance and compliance.
• Prepared policy briefs, endorsements, and supporting documents for management and regulatory review.
• Successfully implemented the Strategic Performance Management System (SPMS/IPCR), including monitoring of success indicators and actual accomplishments.
• Ensured timely and accurate processing of appointments, promotions, and personnel actions in compliance with CSC regulations.
• Maintained updated and confidential 201 files, service and PDS of hospital personnel.
• Acted as personnel adviser to management, providing guidance on HR policies, employee concerns, and administrative cases.
• Resolved employee issues through proper documentation, mediation, and conflict resolution, promoting workplace harmony.
• Coordinated and documented training programs, learning activities, and post-training reports.
• Improved records management systems for HR documents, ensuring audit readiness and data integrity.
• Supervised and coordinated HR and administrative staff to ensure efficient day-to-day operations.
• Prepared official communications, certifications, and reports required by CSC, COA, and other oversight agencies.
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