French Keith Bustamante

Sourced 300+ high quality leads monthly using Apollo.io and BLB, achieving 18% lead-to-client conversion rate
Conducted 20+ discovery call daily with objection-handling techniques, improving qualification rates by 22%
Launched targeted digital campaigns on Facebook and Google, generating 35% increase in inbound property inquries
Managed CRM data for 10+ agents ensuring 100% accuracy in lead tracking and follow up scheduling
Optimized sales compensation structures resulting in improved agent performance and retention

• Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
• Negotiated customer pricing within agreed guidelines to achieve margin targets.
• Demonstrated strong communication and time management skills to meet and exceeded sales targets.
• Developed organisation systems for contracts, records and reports to increase traceability and preserve accurate records.
• Boosted client retention, establishing sales goals and securing targeted rates.
• Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
• Conducted thorough research in advance of appointments to quickly build rapport and understanding with prospective clients.
• Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
• Set up temporary sales structures at markets to attract new customers.
• Created sales and revenue-generating opportunities in new markets to improve profit margins.

Secured $2M+ in approved financing for SMEs through consultative selling of SBA loans and workign capital solutions
Implemented multi-channel lead generation strategy (cold cutreach, email campaigns) increasing qualified leads by 40%
Trained and onboarded 15+ sales agents on CRM systems and objection handlinfg, improving team efficiency by30%
Developed performance-based incentive programs driving 20% increase in monthly team revenue
Reduced loan default risk by 12% through creditworthiness assessment and structured qualification process

Generated $1.5M in secured loans through consultative sales approach and comprehensive client needs assessment
Achieved 98% documentation compliance rate by streaming client onboarding and verification process
Reduced credit processing time by 20% through strategic partnerships with banks and loan officers
Decreased client disputres by 30% through proactive credit improvement advisory and education
Supported B2B transaction processing ensuring 100% accuracy invoicing and contract management

• Provided quality customer service assistance, including sales, billing, collection, and medical assistance, for United HealthGroup Incorporated.
• Worked diligently and efficiently to meet the needs of numerous service users across wide-reaching geographical areas.
• Maintained client dignity, permitting positive, person-led progress throughout various authority interventions.
• Provided compassionate, holistic, bespoke support to individuals, children and families experiencing Covid Pandemic Global Problems.
• Communicated clearly in high-pressure situations, always acting with confidence.
• Conducted information analysis on large quantities of data, distilling complex findings into presentable arguments.

• Delivered customer satisfaction and handled technical issues for Tracfone, Safelink, and Net10 accounts.
• Generated campaign performance metrics using TAS software.
• Boosted client retention, establishing sales goals and securing targeted rates.
• Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
• Developed organisation systems for contracts, records and reports to increase traceability and preserve accurate records.
• Demonstrated strong communication and time management skills to meet and exceeded sales targets.

• Assured and maintained product quality and released products for delivery to various outlets.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
• Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
• Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and warehouse zoning.
• Recorded findings from inspections to determine quantities of defects and maintain accurate documentation.
• Designed and executed preventive and operational quality control methods on products and resources to avoid defects and recalls.
• Produced findings reports to assist senior leadership with improving operations.

• Managed operations of a laundry and chemical shop with multiple branches.
• Assessed financial information to develop strategies in promoting profitability.
• Hired, trained and supervised staff to meet objectives, comply with management systems and perform best practices.
• Supervised staff from different departments to provide constructive feedback and recommendations for improvement of Operations.

• Met financial goals with organised strategies focused on proper management of expenses and income at an early age.
• Able to manage a small computer shop/cafe having 30 units of computer for the business.
• Inventory, costing and proper handling of customers in and out.
• Also does utility management hands on every open and close of the said Computer shop business.