FRELYN ESTEVES

● Provide innovation in Device and Vulnerability Management, and Penetration Testing (VAPT) program in relation to both process and technology.

● Design, implement and support VAPT solutions identified as necessary for the protection of Firm assets.

● Serve as a Subject Matter Expert (SME) for the VAPT function.

● Serve as the system owner for common VAPT toolsets, platforms, and processes.

● Provide assessment reports that are easily understandable by the target audience and include practical and reasonable recommendations based on sound risk management principles.

● Assess the sufficiency of policies, standards, and procedures relative to VAPT best practices.

● Author standards and procedures designed to continually improve security posture.

● Engage in continual environmental monitoring to understand the threat environment relative to the organization.

● Perform authorized attack surface reviews and penetration tests against specific targets at the direction of the Information Security Manager.

● Provide input into security risk assessments by leveraging specialized knowledge.

● Report compliance failures to management for immediate remediation.

● Maintain assigned systems to ensure availability, reliability, integrity, including the oversight of current and projected capacity, performance, and licensing.

● Define, create, and delivers reports and relevant metrics to the Information Security Manager.

● Contribute to the Firm's security­ related information repositories and other marketing/awareness endeavors.

• Provides IT desktop support to Call Center employees and Agents, onsite and work at home reported thru ITSM.
• Proactively seeks out potential IT problems/unreported issues, and reports to Corporate IT.
• Promptly escalates high level outages to corporate Support, and assists with resolution.
• Performs coordinated tasks associated with Corporate IT projects affecting site.
• Maintains IT documentation on of processes and applications.
• Maintains and manages Site Capacity Utilization and IT asset inventory.
• Assists corporate IT with enforcement of IT policies and security auditing.
• Handles local technology administration, including working with local vendors, contractors, and service providers.
• Maintenance of PCI/HIPAA compliance documentation.
• Maintains and administers Ac ve Directory/Azure Active Directory.
• Creates and manages disk images, planning and tes ng involvement for new accounts.

• Develop and monitor performance levels of so ware and hardware and evaluate, recommend, and propose alterna ve methods of informa on processing.
• Develop and maintain informa on architectures (data, application, and network) ensuring system is on-line daily.
• Support end-users with IT-related problems in a responsive oriented manner.
• Chat, Email, SMS, On Call support for clients.
• Setup, management, and maintenance of POS and related equipment.
• Troubleshooting, installation, and implementation of systems.
• Perform tes ng/validation of newly/previous update of so ware system.
• Perform development, integration, test and documentation of test framework.
• Create ads and poster of the newly released system using Photoshop and other edi ng so ware.
• Fix and perform update of the website using WordPress.

• Developed and implemented lesson plans that covered all required topics.
• Maintained office hours to help students with ques ons and educational support.
• Completed and submitted reports detailing course ac vi es.
• Distributed course syllabus and answered student ques ons regarding standards, material, grading and progression.
• Tracked student assignments, attendance and test scores.
• Improved student's analyrical skills by introducing state-of-the-art computer program technologies The Society of Digital Informa on and Wireless.

• Creates and designs website for the conference using WordPress.
• Review and troubleshoot dead links in every conferences’ web page.
• Checks security of website domain.
• Designs conference poster and send acceptance and approval le er to guests.
• Markets upcoming conference (Email Marke ng,Internet Marke ng, Bulk Email).
• Process emails and inquiries about upcoming conference.
• Review submitted papers for conference using Openconf System.
• Manages conference and conference proceedings.