Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Fregen Marie Garcia, CPHR

Senior Recruiter
Taguig, Metro Manila

Summary

Accomplished Senior Recruiter with a proven track record at Wells Fargo, adept in full-cycle recruiting and candidate pipeline management. Excelled in developing recruitment strategies and team motivation, ensuring a seamless talent acquisition process. Demonstrated adaptability and communication skills, significantly enhancing recruitment efficiency and candidate experience.

Overview

14
14
years of professional experience
9
9
Certifications

Work History

Senior Recruiter

Wells Fargo
08.2022 - Current

· Participates in recruiting and selecting more experienced professional and managerial individuals from internal and external sources

· Plans and conducts innovative employment advertising campaigns to recruit candidates and develop effective working relationships with professional recruitment agencies, schools, and all levels of internal management

· Reviews and analyze selected candidates on various factors such as job experience, education, training, skills, knowledge and abilities

· Ensures a positive candidate experience by providing status updates and information on the company

· Consults with more experienced managers on sourcing strategy, and engages in direct candidate sourcing activities

· Plans the selection process including competencies to assess and interviewers

· Consults on selection decision and offers, frequently involving complex terms and conditions as well as providing strong consultation to management on recruiting and Human Resources policy

· Completes all process requirements including dispositioning candidates, and ensuring compliance with all policy and regulatory requirements

· Manages external research, contingency or retained search firms

· Presents recommendations for selected candidates to the more experienced management, direct them through the hiring process, and consult with hiring managers in assigned groups

Recruiter

Wells Fargo
03.2021 - 08.2022
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
  • Tracked candidates and pushes for feedback on disqualifications, time-to-fill statistics and other variables
  • Consulted businesses on successful recruiting and retention practices to help minimize turnover Coordinates schedules to arrange management interviews with applicants
  • Facilitated job offer and emphasizes job benefits and perks to applicants to improve organization's attractiveness

Recruitment Senior Team Leader

TELUS International Philippines
10.2019 - 03.2021
  • Led teams in two or more functional areas and helps in the execution of tactical activities in each area, with greater emphasis on team mentoring as well as a focus on developmental initiatives to groom for further growth
  • Identified individuals who are capable of a greater span of control from a team handling perspective. Ensured attainment of hiring targets and job qualifications
  • Provided input to the recruitment process, reviewed and identified areas for improvement, and suggested and executed new strategies to bring about increased efficiency and effectiveness of the Talent Acquisition function
  • Established professional working relationships with other internal and external groups / organizations to ensure recruitment activities align with the fast-paced and continuously changing business demands
  • Recommended and executed new action plans to increase quality candidates
  • Empowered respective team members in the different Talent Acquisition functions and tasks
  • Assisted the (R Manager / Sr (R Manager in the planning and implementation of innovative and strategic initiatives
  • Developed team members through continuous coaching, mentoring and training
  • Vendor Management

Recruitment Team Leader

TELUS International Philippines
04.2015 - 10.2019
  • Provided oversight the recruitment process as carried out by respective Talent Acquisition teams Monitored the recruitment process end-to-end and continuously recommends changes and improvements that align with business requirements
  • Monitored the status of agent requirements by ensuring close coordination among team members and coordinates closely with Operations/departments for different hiring requirements
  • Ensured delivery of target class headcount for multiple program
  • Drove for strict adherence to recruitment processes policies, and procedures in order to uphold the quality and competence of applicants hired Calibrated with internal departments for specific hiring requirements
  • Maintained and generated campaign-specific reports as well as reviewed and monitored other internal reports related to Talent Acquisition Developed team members through continuous coaching, mentoring and training

Recruitment Analyst II

TELUS International Philippines
03.2013 - 03.2015
  • Performed recruitment activities i.e paper screens, phone screens, face-to-face interviews, orientations with emphasis on compliance with established recruitment processes and procedures
  • Provided new insights and ideas on current recruitment practices and suggested improvements from a procedural perspective
  • Aimed to bring about increased efficiency and expediency in all recruitment activities
  • Conducted research and monitors all movements of key people within the industry
  • Provided updates on hiring requirements to the TA Manager for reporting purposes, status feedback to applicants, tracking purposes, and effective monitoring of applications processed/to be processed
  • Prepared, maintained, and led the proper documentation in order to track recruitment initiatives and output against required numbers Performed records management activities

Recruitment Analyst

TELUS International Philippines
08.2010 - 03.2013
  • Interviewed applicants to obtain information on work history, training, education, and job skills Screened and referred applicants to hiring personnel in the organizations, made hiring recommendations when appropriate
  • Contacted applicants to inform them of employment possibilities, consideration, and selection
  • Hired applicants and authorized paperwork assigning them to positions
  • Informed potential applicants and employees about facilities, operations, benefits, and job and career opportunities in the organizations
  • Prepared and maintained employment records Advised management on organizing, preparing, and implementing recruiting and retention programs

Recruitment Assistant

TELUS International Philippines
06.2010 - 08.2010
  • Maintained and updated pool management tracker of statuses and results of applicants
  • Sent daily progress report to Talent Acquisition Manager

Education

Bachelor of Science - Psychology

University of Santos Tomas
Manila City
04.2001 -

Skills

Full cycle recrutiing

Recruitment strategies

Candidate pipeline management

Communication

Team Motivation and Development

Ability to Work Under Pressure

Adaptability

Accomplishments

  • Campus Recruitment Pillar member, Apr 2023 - current
  • HR Engagement Committee - DE&I Pillar Lead, Apr 2023 - current
  • Workday Applicant Tracking System Lead for TELUS International Philippines, Oct 2017 — Nov 2018
  • TELUS Wise Ambassador, Jul 2019 — Mar 2021 TELUS Wise is a free digital literacy education program that offers informative workshops and resources to help audience of all ages have a positive experience as digital citizens
  • HR Engagement Ambassador Jan 2016 — Oct 2018 HR Events Lead, Apr 2015 — Dec 2015
  • HR Rewards and Recognition Team Member, Jun 2013 — Dec 2013

Certification

Chartered Professional in Human Resources

Timeline

Senior Recruiter

Wells Fargo
08.2022 - Current

Recruiter

Wells Fargo
03.2021 - 08.2022

Chartered Professional in Human Resources

09-2020

Data Analytics and Data Visualization

05-2020

Recruitment Senior Team Leader

TELUS International Philippines
10.2019 - 03.2021

DDI Targeted Selection Interviewing

08-2019

Workday Discovery Sessions

10-2017

IAspire ESK Call Center Management

04-2017

IAspire

08-2015

Recruitment Team Leader

TELUS International Philippines
04.2015 - 10.2019

Lean Six Sigma Yellow Belt

11-2013

Recruitment Analyst II

TELUS International Philippines
03.2013 - 03.2015

Lead Effectiveness and Development

08-2012

COMPASS (Communication Skills Proficiency Assessment)

02-2011

Recruitment Analyst

TELUS International Philippines
08.2010 - 03.2013

Recruitment Assistant

TELUS International Philippines
06.2010 - 08.2010

Bachelor of Science - Psychology

University of Santos Tomas
04.2001 -
Fregen Marie Garcia, CPHRSenior Recruiter