FREDHAN VILLANUEVA
Tarlac City,Philippines
Summary
Sales and business development specialist with a proven track record in driving growth and building relationships in competitive markets. Expertise in lead generation, strategic planning, and effective communication. Successful in managing diverse sales teams and enhancing customer engagement to meet organizational goals. Committed to leveraging strong interpersonal skills and time management for impactful contributions.
Overview
13
13
years of professional experience
Work History
Senior Sales Development Representative
Tender Home Health
03.2025 - Current
- Adapt selling style according to customer profiles and needs.
- Contact customers post-sale to evaluate satisfaction and suggest relevant products and services.
- Maintain knowledge of product range to effectively address customer queries and provide presentations.
Sales/Business Development Specialist
WorkQC Group Philippines (Australian Account)
Tarlac City, Philippines
08.2022 - 03.2025
- Supported sales initiatives through effective lead generation and client management.
- Assisted in identifying new business opportunities to expand client base.
- Contributed to achieving organisational goals by providing exceptional service to clients.
Travel Sales Specialist
Cloudstaff Philippines (Australian Account)
03.2020 - 06.2022
- Supported clients in identifying tailored travel solutions that addressed unique preferences.
- Facilitated communication and coordination with clients to enhance travel experiences.
- Assisted in planning and booking bespoke travel itineraries.
Travel Sales Specialist
Sitel/Foundever
05.2016 - 02.2020
- Assisted customers with travel-related inquiries and bookings.
- Provided expert advice on travel products and services.
- Supported clients in choosing optimal travel options.
Microsoft Sales Specialist
Sutherland Global Services
Clark Pampanga City
08.2013 - 09.2015
- Facilitated strong relationships with customers to understand needs and suggest suitable products and upsell opportunities.
- Informed customers about product features and advantages to assist in making informed decisions.
- Delivered excellent service to all customers and prospects.
Education
Bachelor of Science - Nursing
Pines City Colleges
Baguio City01-2007
Skills
- Management skills
- Creativity and innovation
- Negotiation and persuasion
- Critical thinking
- Leadership abilities
- Time management
- Adaptability and flexibility
- Active listening
- Lead generation strategies
- Customer relationship management
- Sales strategy development
- CRM software proficiency
- Team collaboration
- Customer engagement techniques
- Positive attitude and mindset
- Customer service excellence
- Creative problem-solving
- Relationship building
Timeline
Senior Sales Development Representative
Tender Home Health
03.2025 - Current
Sales/Business Development Specialist
WorkQC Group Philippines (Australian Account)
08.2022 - 03.2025
Travel Sales Specialist
Cloudstaff Philippines (Australian Account)
03.2020 - 06.2022
Travel Sales Specialist
Sitel/Foundever
05.2016 - 02.2020
Microsoft Sales Specialist
Sutherland Global Services
08.2013 - 09.2015
Bachelor of Science - Nursing
Pines City Colleges