FREDERICK FRANCISCO
Pasig City
Summary
Experienced IT Professional with over 12 years in Network Operations and ISP infrastructure. Skilled in designing, monitoring, and optimising enterprise networks with tools like MikroTik and Cisco. Led wireless, fibre-optic, and CCTV deployments across diverse sectors, enhancing operational efficiency through innovative solutions such as a paperless trouble-ticket system.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Network Operations Head / Data & NOC Engineer
Buenavista Cable TV Inc.
10.2012 - 04.2025
- Monitored and maintained network infrastructure with PRTG, The Dude, SolarWinds, and Nagios to ensure reliability and optimal performance.
- Provided Level 2 and Level 3 technical support for ISP core and access networks.
- Configured and managed MikroTik and Cisco routers and switches.
- Administered PPPoE, Hotspot, User Manager, VLANs, QoS, and bandwidth management.
- Managed fiber-optic and wireless network infrastructure, achieving maximum uptime through effective oversight and maintenance.
- Ensured high network availability through proactive monitoring and preventive maintenance.
- Led wireless network deployments for hospitals, hotels, government offices, and commercial establishments.
- Coordinated field technicians during network and security system implementations, ensuring timely and successful project completion.
- Recognized as Most Innovative Employee for developing a Paperless Trouble-Ticket System that improved technical support tracking and operational efficiency.
- Prepared Bills of Materials (BOM) for CCTV and structured cabling projects.
- Installed and commissioned CCTV systems in hotels, resorts, and hospitals.
Computer & Printer Technician
Glibeltronics Printing Services
San Jose (Capital), Antique
06.2011 - 09.2012
- Diagnosed and repaired desktop computers and printers.
- Conducted regular preventive maintenance on equipment to ensure optimal performance. and hardware replacement.
- Installed operating systems and software.
- Provided customer technical support.
Education
Bachelor of Science - Computer Engineering
University of Antique
Sibalom, Antique04-2011
Skills
- PRTG
- The Dude
- SolarWinds
- Nagios
- MikroTik
- Cisco
- Huawei
- OSPF
- BGP
- MPLS
- VLAN
- Network Security
- Firewalls
- Network management
- Network troubleshooting
- Technical support
- Preventive maintenance
- Equipment installation
- Linux
- Windows Server
- Network automation
- Scripting languages
- Database management
- MySQL
- Wireless Networks
- Fiber Splicing
- Security system integration
- Cloud services
- Documentation management
- Preventive maintenance
Certification
- 2026, Java Programming
- 2025, Google AI Essentials
- 2023, MikroTik Certified Network Associate (MTCNA)
- 2023, MikroTik Certified Routing Engineer (MTCRE)
- 2023, MikroTik Certified User Manager Engineer (MTCUME)
- 2019, PHP Masters – CMS Projects
- 2019, Cisco Certified Network Associate (CCNA)
Languages
Filipino
First Language
English
Intermediate
B1
References
- Engr. Louie Leonor
Technical Operations Manager, Buenavista Cable TV Inc.
0917 594 9233 - Ms. Leodith Villanueva
Human Resources, Buenavista Cable TV Inc.
0926 262 6785 - Janice Jabonita
Desktop Support Specialist, Concentrix
0962 093 2572
Accomplishments
- Recognized as Most Innovative Employee for developing a Paperless Trouble-Ticket System that improved technical support tracking and operational efficiency.
Timeline
Network Operations Head / Data & NOC Engineer
Buenavista Cable TV Inc.
10.2012 - 04.2025
Computer & Printer Technician
Glibeltronics Printing Services
06.2011 - 09.2012
Bachelor of Science - Computer Engineering
University of Antique