Freddie Bert Buenafe
Meralco Retiree
Pasig City
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Lead Coordinator
Meralco
Pasig City
05.2003 - 07.2021
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Entered analyze data, generate reports, and produced tracking documents.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Resolved issues through active listening, open-ended questioning and handle escalation issues or problems by agent supervisors.
- Kept high average of performance evaluations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Education
Bachelor Of Science - Business Administration And Management
Dominican College
San Juan City 06.1995 - 03.2001
Skills
Team communication
Inventory coordination
Project oversight
Administrative supervision
Timeline
Lead Coordinator
Meralco
05.2003 - 07.2021
Bachelor Of Science - Business Administration And Management
Dominican College
06.1995 - 03.2001