Freddie Maligaya
Sales Manager
Summary
Experienced Sales Manager, ensuring team members perform tasks timely and in organized manner. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Caliraya Resort Club, Inc
Lumban, Laguna
03.2018 - 03.2019
- Are responsible for motivating and advising their reps to improve their performance, as well as hiring and training new sales representatives.
- Achieve their objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
- Ensure that the sales department works cross functionally with executives from other departments.
- For example, they collaborate with marketing to generate new lead sources and expand the target customer base, or with product and research teams to make sure customer needs are met.
Sales - Account Executive
Caliraya Resort Club, Inc
Lumban, Laguna
05.2014 - 02.2018
- Ensures the proper coverage and servicing of area/industry assigned by conducting sales call.
- Introduces new accounts by means of exploratory calls on new companies.
- Conducts quality telesales for new and old clients.
- Prepares requirements for every event.
- Maintains a high level of confidentiality on rates, revenue and other confidential matters.
- Shall perform other company related duties given by Supervisor and/or the General Manager.
Sales - Account Executive
Tagaytay View Park Hotel, Inc
Tagaytay City
11.2012 - 05.2014
- Ensures the proper coverage and servicing of area/industry assigned by conducting sales call.
- Introduces new accounts by means of exploratory calls on new companies.
- Conducts quality telesales for new and old clients.
- Prepares requirements for every event.
- Maintains a high level of confidentiality on rates, revenue and other confidential matters.
- Shall perform other company related duties given by Supervisor and/or the General Manager.
Head, Front Office Department
Tagaytay View Park Hotel, Inc
Tagaytay City
07.2009 - 11.2012
- Provide outstanding services and ensure customer satisfaction.
- Address customer concerns and complaints promptly and professionally.
- Supervise associates in their assigned job duties.
- Assist in hiring and training associates in front office duties.
- Evaluate the performance of associates and provide appropriate feedback.
- Ensure associates follow company policies and operational procedures.
Room Attendant
Emperial Palace Suites
Quezon City
03.2008 - 10.2008
- Overall room for cleaning.
- Replenish amenities according to the operational standards.
- Attends to guest calls, guest requests/complaints in the area assigned to him.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
Room Attendant /Food Attendant
SOHOTEL
M.H. Del Pilar St. Malate, Manila
01.2006 - 02.2007
- Overall room for cleaning.
- Makes bed.
- Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence.
- Responsible for serving of food items.
- Attends to guest calls, guest requests/complaints in the area assigned to him.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
Education
B.S - Hotel and Restaurant Management
Rodriguez Institute of Science and Technology
01.2003 - 01.2005
High School Diploma - undefined
Secondary General Mariano Alvarez Technical High School
G.M.A., Cavite 04.2002 - 04.2002
undefined
Primary Biyaya Polytechnic Academy
Skills
Excellent customer serviceundefined
Personal data:
Gender : Male
Age : 34 years old
Date of Birth : April 09, 1985
Place of Birth : G.M.A., Cavite
Height : 5’9”
Weight : 150 lbs.
Civil Status : Married
Name of Spouse : Annielyn C. Maligaya
Signature
Mr. Freddie B. Maligaya
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
Caliraya Resort Club, Inc
03.2018 - 03.2019
Sales - Account Executive
Caliraya Resort Club, Inc
05.2014 - 02.2018
Sales - Account Executive
Tagaytay View Park Hotel, Inc
11.2012 - 05.2014
Head, Front Office Department
Tagaytay View Park Hotel, Inc
07.2009 - 11.2012
Room Attendant
Emperial Palace Suites
03.2008 - 10.2008
Room Attendant /Food Attendant
SOHOTEL
01.2006 - 02.2007
B.S - Hotel and Restaurant Management
Rodriguez Institute of Science and Technology
01.2003 - 01.2005
High School Diploma - undefined
Secondary General Mariano Alvarez Technical High School
04.2002 - 04.2002
undefined
Primary Biyaya Polytechnic Academy
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