FRECIOUS ANNE B. PALACPAC
Marikina City,Marikina City
Summary
Motivated and hardworking individual with hands-on experience in hotel operations, food and beverage service, and customer service. Skilled in communication, teamwork, and handling guests professionally in fast-paced environments. Dedicated to providing excellent hospitality service while continuously learning and improving professionally.
Overview
4
4
years of professional experience
Work History
Service Crew ( Barista, Cook, Cashier, Server)
French Baker
Laguna
10.2023 - 01.2026
- Experience in fast - paced front of the house cafe operations, including taking orders, handling money, using POS system, preparing specialty espresso and filter coffee and hot and cold menu items.
- Managed multiple tasks effectively while prioritising customer service and operational efficiency.
- Trained and supported new staff, enhancing team readiness and service quality.
- Monitored inventory levels to ensure adequate stock for daily operations.
- Demonstrated ability to follow company policies and procedures.
- Ensure that worksafe and OHS are met and maintained .
All Around Staff ( Barista, Cook, Cashier, Server)
Cafe Luka
Sampaloc, Quezon
03.2022 - 04.2022
- Delivered friendly and enthusiastic customer service, enhancing customer experience.
- Prepared and served food to meet specifications and customer requirements, ensuring satisfaction.
- Maintain a clean and organized cafe, following all food safety guidelines and regulations.
- Monitored inventory levels and notified cafe manager for timely reordering, supporting operational efficiency.
Education
Tertiary - Hospitality Restaurant and Services
STI College Marikina
Marikina City01-2023
Secondary - ABM (Accountancy Business and Management)
Dr. Maria D. Pastrana National High School
Mauban, Quezon01-2021
Skills
- Customer Service and Guest
- Fast-paced environment
- Collaborative Teamwork
- Analytical thinking
- MS Office Suite
- Food preparation techniques
- Communication skills
- Multitasking
REFERENCES
- Ace, Castro, Manager, castro.aaronjetacem@gmail.com, +63 909 856 7688, (French Baker)
- Jean Ryzchel, Almalvez, Officer in Charge, +63 948 798 1371, (French Baker)
- Gaudi, O. Naval II, Grill Man Cook, yeyenaval0629@gmail.com, +63 905 629 1826, (French Baker)
AWARDS AND CERTIFICATES
- Tagisan ng Talino 2022-2023 Local Level (Chef Xpress) 3rd placer
- NCII Food and Beverages Services
- NCII Cookery
- Internship at Le Gastro Restaurant, Citadines Millennium Hotel 11th Ortigas Avenue, Ortigas Pasig City (August 19th, 2023)
- Rising Star Award (French Baker)
- Senior Crew 4 (French Baker)
ADDITIONAL INFORMATION
- Languages: English/ Filipino
- Age: 23
- Height: 5'3 ft.
Timeline
Service Crew ( Barista, Cook, Cashier, Server)
French Baker
10.2023 - 01.2026
All Around Staff ( Barista, Cook, Cashier, Server)
Cafe Luka
03.2022 - 04.2022
Tertiary - Hospitality Restaurant and Services
STI College Marikina
Secondary - ABM (Accountancy Business and Management)
Dr. Maria D. Pastrana National High School