Franz Milan Rollon
Senior Sales Representative
Alfonso, Cavite
Summary
Effective and focused Senior Sales Representative with aptitude for building and maintaining client relations. Offering fourteen years of technical support, sales and marketing experience in the in-vitro diagnostics industry and proven to exceed sales goals. Skilled in communication, customer support and personnel training.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Senior Sales Representative
Scientific Biotech Specialties Inc.
Makati City
01.2019 - Current
- Presents and sells company products and services to current and potential clients.
- Prepares presentations, proposals, and sales contracts.
- Establishes and maintains current client and potential client relationships.
- Identifies and resolve client concerns.
- Provides on-the-job training to new sales employees.
- Prepares a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Professional Sales Representative
Scientific Biotech Specialties Inc.
Makati City
06.2016 - 01.2019
- Present and sell company products and services to current and potential clients.
- Follow-up on new leads and referrals resulting from field activity.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals, and sales contracts.
- Prepares a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Service Manager
Scientific Biotech Specialties Inc.
Makati City
01.2014 - 06.2016
- Oversees & provide action plans related to servicing operations to maintain servicing effectivity percentage.
- Provides Interventions to ensure continuous equipment utilization & generation of revenue effectivity percentage
- Maintains equipment uptime thru effective evaluation & management of equipment and spare parts
- Managing daily operations and internal & external customer complaints.
- Implementation & compliance with departmental procedures, policies, and memorandums.
- Manages the servicing units & their personnel to be able to achieve department goals & objectives nationwide.
Service Team Leader
Scientific Biotech Specialties Inc.
Makati City
01.2012 - 01.2014
- Coordinates, delegates & supervises Internal & external servicing activities; such corrective & preventive maintenance, refurbishments, installations & pullouts of equipment and other servicing related task.
- Spare parts & Equipment Inventory management.
- Aids in ensuring the accuracy of equipment master list.
- Monitor team performance and reports.
- Oversees day-to-day operation for external servicing.
- Discovers training needs and provides coaching to engineers under the team.
Field Service Engineer
Scientific Biotech Specialties Inc.
Makati City
04.2009 - 01.2012
- Communicates with customer to ensure satisfaction and implement any necessary corrective action
- Performs hands-on-site troubleshooting, maintenance and repairs
- Provides high-level technical support to external customers at their location
- Communicates with customer to ensure satisfaction and implement any necessary corrective action
- Timely and professionally handles field service calls and issues arising from field service visits.
Education
Bachelor of Science - Electronics And Communications Engineering
Rogationist College
Silang, Cavite 06.2003 - 03.2008
Skills
Product and service knowledge
Trainings Acquired
Horiba Medical Hematology Technical Training:
Bangkok, Thailand - 2009, 2010
Horiba Medical Clinical Chemistry Technical Training:
Punchak, Indonesia - 2010
Sebia Minicap Technical Training:
Jakarta, Indonesia - 2011
Sebia Capillarys 2 Flex Piercing Technical Training:
Makati City, Philippines - 2011
Grifols Wadiana Compact Technical Training:
Barcelona, Spain - 2013
Horiba Medical Sales/Application Training:
Makati City, Philippines - 2023
Exias Medical Sales/Application Training:
Makati City, Philippines - 2023
Language
Filipino
English
Timeline
Senior Sales Representative
Scientific Biotech Specialties Inc.
01.2019 - Current
Professional Sales Representative
Scientific Biotech Specialties Inc.
06.2016 - 01.2019
Service Manager
Scientific Biotech Specialties Inc.
01.2014 - 06.2016
Service Team Leader
Scientific Biotech Specialties Inc.
01.2012 - 01.2014
Field Service Engineer
Scientific Biotech Specialties Inc.
04.2009 - 01.2012
Bachelor of Science - Electronics And Communications Engineering
Rogationist College
06.2003 - 03.2008
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