Summary
Overview
Work History
Education
Skills
Singing
Timeline
Generic

Franz Lubert Verano

Automotive Servicing NC2, Automotive Body Repairing NC2, Automotive Engine Rebuilding NC2
Lucena City,Quezon, Philippines

Summary

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Amusement Ride Operator

SM Family Entertainment Center
Lucena City, Quezon
11.2017 - 10.2018
as a ride attendant, I ensure the safety of the children. they are helped to ride rides such as train and caroussel. I help our mechanic maintain the ride. the other day I was the cashier. i maintain the cleanliness of the amusement ride.
  • Participated in team-building activities to enhance working relationships.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Participated in team-building activities to enhance working relationships.
  • Improved operations through consistent hard work and dedication.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Increased customer satisfaction by resolving [product or service] issues.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Associate of Science - Automotive Technology

Manuel S. Enverga University Foundation
Brgy.Ibabang Dupay, Lucena, 4301 Quezon Province
05.2015 - 05.2015

Skills

Emergency evacuation procedures

Ride operations

Equipment Inspection

Equipment Maintenance

Safety Procedures

Security Monitoring

Customer assistance

Time Management

Safety compliance

Parts inventory

Safety and compliance

MS Excel

Fast learner

Flexible

Hardworker

Submissive

Willing to learn

Singing

I was a scholar and a member of our university choir group called " Concert Singers".

I love to sing love songs, foreign songs and original filipino music. I'm a music lover.

Timeline

Amusement Ride Operator

SM Family Entertainment Center
11.2017 - 10.2018

Associate of Science - Automotive Technology

Manuel S. Enverga University Foundation
05.2015 - 05.2015
Franz Lubert VeranoAutomotive Servicing NC2, Automotive Body Repairing NC2, Automotive Engine Rebuilding NC2