Frankline Ewane Nnabi
Taguig
Overview
12
12
years of professional experience
Work History
Financial Analyst - French Bilingual
Amazon Operation Services Philippines, Inc.
Pasay City
12.2019 - 10.2025
- Serves as a French Liaison between customer and Amazon, responsible in response to customer queries and disputes in French language from French customers in Europe.
- Responsible to do detailed investigation if customer is right to their claims or Amazon is right for deducting from Customers, and
- Verify customer’s agreement with amazon and judge if Amazon or vendor is correct. If the vendor is correct, we process refunds and if vendor is not correct in their claims, we deny the dispute, close the case and communicate to the vendor our judgement. They will use oracle as tool and Corey as follow up tool to track vendor disputes.
Financial Analyst - French
ALLSECTECH MANILA, INC.
Taguig City
01.2019 - 09.2019
- Serves as a French Liaison between customer and Amazon, responsible in response to customer queries and disputes in French language from French customers in Europe.
- Responsible to do detailed investigation if customer is right to their claims or Amazon is right for deducting from Customers, and
- Verify customer’s agreement with amazon and judge if Amazon or vendor is correct. If the vendor is correct, we process refunds and if vendor is not correct in their claims, we deny the dispute, close the case and communicate to the vendor our judgement. They will use oracle as tool and Corey as follow up tool to track vendor disputes.
Senior Partner Support Specialist
SUNPOWER PHILIPPINES
07.2018 - 12.2018
- French customers point of contact for sales/contracts
- Order management and fulfilment
- Payment reconciliation
Accounts Payable Executive (Process Specialist)
INFOSYS B.P.O LIMITED PHILIPPINES
01.2014 - 01.2017
- Respond to vendors and giving them constant updates of payments
- Receiving invoices and processing them for payment in SAP
- Checking Purchase Orders, Bank details, Updating Vendor Master Data in SAP
- Coordinating with Payment Team for Payment Proposals and Approvals
- (2016) Accounts Receivables Executive {Process Specialist}
- Responsibilities:
- Receiving and responding to Calls from French customers for invoice concerns.
- Sending SOA s to customers. Ensuring that payments are done on due dates
- Dispute Management
- (2014) Cash Applications Management {Process Specialist}
- Responsibilities:
- Weekly UAC (Un-Applied Cash) reports and Payment Managements
- Payment Reconciliation and General Ledger GL
- Reconciliation of Cash and payment s against customer accounts
Project Manager
SUMEDIANG FINANCE, Yaoundé Cameroon
Yaoundé
01.2008 - 01.2009
- Write, execute and supervise projects.
- Employ sub-contractors
- Budgeting and Project Controls
- Project appraisals
- Monitoring and Evaluation
Education
Chaplain Registration Certificate - undefined
CONACE INTERNATIONAL CHAPLAIN
02.2023
Masters - Divinity & Behavioral Sciences
MISSIONARY CHAPEL AND SEMINARY, USA
USA01.2016
Bachelor of Science - Physics
University of Yaounde
Yaounde Cameroon 10.2011
Project Management -
UNIVERSITY OF YAOUNDÉ 1, CAMEROON
Yaoundé, Cameroon01.2008
International Missionary Ordination - undefined
CITY OF LIGHT – CHARLES & FRANCES HUNTER SCHOOL OF MINISTRY, USA
USA01.2008
Government Certificate of Examination - Advanced Levels
GOVERNMENT HIGH SCHOOL BUEA, Cameroon
Buea, Cameroon01.2004
Government Certificate of Examination - Ordinary Levels
BILINGUAL GRAMMAR SCHOOL BUEA, Cameroon
Buea, Cameroon01.2000
Skills
High sense of adaptability, team spirit, good communication skills
Proficient in Ms Office (Word, Excel and, PowerPoint), SAP and, Oracle
Awarded Best Performer in 2014 and 2017 (Infosys BPO LTD)
Excellent customer service
Fluent in English and French
TRAININGS
- S.A.P (System Application Processing) Business 1 and Financial Accounting
- T-100 Basics in Finance and Accounting (F&A) Debits and Credits
- T-200 Advance Finance and Accounting (F&A) Accounts Payables
- Business Culture & Office Ethics
- Philips OTC-Order to Cash Training
Timeline
Financial Analyst - French Bilingual
Amazon Operation Services Philippines, Inc.
12.2019 - 10.2025
Financial Analyst - French
ALLSECTECH MANILA, INC.
01.2019 - 09.2019
Senior Partner Support Specialist
SUNPOWER PHILIPPINES
07.2018 - 12.2018
Accounts Payable Executive (Process Specialist)
INFOSYS B.P.O LIMITED PHILIPPINES
01.2014 - 01.2017
Project Manager
SUMEDIANG FINANCE, Yaoundé Cameroon
01.2008 - 01.2009
Chaplain Registration Certificate - undefined
CONACE INTERNATIONAL CHAPLAIN
Masters - Divinity & Behavioral Sciences
MISSIONARY CHAPEL AND SEMINARY, USA
International Missionary Ordination - undefined
CITY OF LIGHT – CHARLES & FRANCES HUNTER SCHOOL OF MINISTRY, USA
Government Certificate of Examination - Advanced Levels
GOVERNMENT HIGH SCHOOL BUEA, Cameroon
Government Certificate of Examination - Ordinary Levels
BILINGUAL GRAMMAR SCHOOL BUEA, Cameroon
Bachelor of Science - Physics
University of Yaounde
Project Management -
UNIVERSITY OF YAOUNDÉ 1, CAMEROON