FRANK DANIEL DELOS REYES
San Antonio
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
WBRIDGES
05.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Customer Service Representative
SKK Mobile Industry Trading, Inc.
02.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Senior High - Humanities and Social Sciences
San Antonio National High school
San Antonio, Zambales01.2019
Junior High -
San Antonio National High school
San Antonio, Zambales01.2017
Elementary -
San Gregorio Elementary School
San Antonio, Zambales01.2013
Skills
Demonstrates the ability to multitask effectively
Capable of performing well under pressure
Possesses proficiency in computer literacy
Exhibits strong personal character
Communicates effectively and clearly
Fluent in multiple languages
Certification
I hereby certify that the information above is true and correct.
Languages
Filipino
English
Training
- Work Immersion Orientation
- Drug Awareness
- Psychology and Mental Health Awareness
Personal Information
- Age: 23
- Father's Name: Francisco R. Delos Reyes
- Mother's Name: Victoria M. Delos Reyes
- Place of Birth: San Antonio, Zambales
- Date of Birth: 07/02/01
- Gender: Male
- Nationality: Filipino
- Religion: Catholic
Timeline
Customer Service Representative
WBRIDGES
05.2022 - 08.2023
Customer Service Representative
SKK Mobile Industry Trading, Inc.
02.2020 - 04.2022
Junior High -
San Antonio National High school
Elementary -
San Gregorio Elementary School
Senior High - Humanities and Social Sciences
San Antonio National High school
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