Franco Fermante
Caloocan City
Summary
Seeking a full-time position in the IT Industry, particularly in Cybersecurity - IAM to support the overall cybersecurity objectives and ensure confidentiality, integrity, and availability of systems and data of an organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Advanced Operations Specialist (SailPoint)
Aeven Philippines Inc
06.2024 - Current
- Onboarding and Offboarding Applications in SailPoint.
- Integrate SailPoint with various enterprise systems, including Active Directory, cloud applications, and databases.
- Manage access certifications, role-based access control (RBAC), and compliance policies.
- Troubleshoot and resolve IAM-related issues, ensuring system availability and performance.
- Provide technical support, training, and documentation for IAM processes.
Senior Associate - Cybersecurity
SyCip, Gorres, Velayo & Co
09.2022 - 06.2024
- Managing user accounts and permissions in the identity and access management system.
- Granting or denying access to company resources based on user role and privileges.
- Creating and managing user groups in the identity and access management system.
- Enforcing company policies and procedures related to IAM.
- Reporting & Monitoring user activity in the IAM system.
- Identifying and addressing IAM issues.
- Maintaining up-to-date knowledge of IAM best practices.
- Documenting IAM processes and procedures.
IAM Analyst
Manulife Data Services Inc.
02.2017 - 08.2022
- Create, Modify and Delete/Remove accesses for the users in Windows/NT server environment and Active Directory.
- Appropriately fulfill the approved request ticket within an agreed scope and time frame through ServiceNow tool.
- Troubleshoot, manage and maintain security and access privileges for system IDs, directories and access groups via Incident ticket through ServiceNow tool.
- Generate Information Security Reports to support business unit requirements such as daily, weekly, monthly reports, SLA etc.
Transaction Processing New Associate
Accenture, Inc
02.2015 - 01.2017
- Execute transaction with minimal direction, analysis and retrieve information from group specific system
- Respond to information requests by searching, summarizing research results and compiling in requested format, escalate to supervisor as appropriate
- Conduct data verifications; audit own data entry for accuracy and make required corrections.
Education
Bachelor of Science - Information Technology
City of Malabon University
Malabon City, Metro Manila Philippines03.2014
Skills
- Sailpoint IIQ
- Active Directory
- Service-Now
- IBM Lotus Notes
- O365 Applications
- Mainframe (ACF2RACF)
- Putty
- AWS
- PingID
- LDAP
Certification
- ITIL v3
- Microsoft Certified: Azure Fundamentals
- Proactive Call Handling
- Communication Assertiveness
Timeline
Advanced Operations Specialist (SailPoint)
Aeven Philippines Inc
06.2024 - Current
Senior Associate - Cybersecurity
SyCip, Gorres, Velayo & Co
09.2022 - 06.2024
IAM Analyst
Manulife Data Services Inc.
02.2017 - 08.2022
Transaction Processing New Associate
Accenture, Inc
02.2015 - 01.2017
- ITIL v3
- Microsoft Certified: Azure Fundamentals
- Proactive Call Handling
- Communication Assertiveness
Bachelor of Science - Information Technology
City of Malabon University
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