Francis Philip Launico
Malasiqui, Province Of Pangasinan
Summary
Dynamic Modern Trade Supervisor at Firefly Electric and Lighting Corporation with a proven track record in client account management and strategic planning. Expert in training and mentoring teams, driving significant portfolio growth, and enhancing customer service. Recognized for innovative sales tactics that consistently exceed quotas and foster strong client relationships.
Overview
21
21
years of professional experience
Work History
Modern Trade Supervisor
Firefly Electric and Lighting Corporation
05.2017 - Current
- Led client account management, ensuring alignment with strategic goals and enhancing relationship quality.
- Managed high-priority accounts with exceptional attention-to-detail and commitment to achieving desired outcomes.
- Identified opportunities for upselling additional services to existing clients, increasing overall account value.
- Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.
- Achieved notable client portfolio growth by identifying and pursuing new business opportunities.
- Fostered collaborative work environment, enhancing team productivity and morale.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
Field Sales Personnel , General Trade
Firefly Electric and Lighting Corporation
03.2013 - 05.2017
- Provided professional services and support in a dynamic work environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Representative
Jeron International Trading Corporation
04.2005 - 02.2013
- Developed and maintained strong client relationships to drive sales growth.
- Executed product presentations and demonstrations to showcase features and benefits.
- Analyzed market trends to identify new business opportunities for expansion.
- Increased market penetration with introduction of innovative sales tactics.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
10-2004
- Professional Development: Team Leader Development Program, 2025
- Professional Development: Elevated Customer Experience Negotiating, 2025
- Professional Development: Basic Communication Series , 2026
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Positive attitude
- Strategic planning
- Conflict resolution
- Decision-making
Timeline
Modern Trade Supervisor - Firefly Electric and Lighting Corporation
05.2017 - Current
Field Sales Personnel , General Trade - Firefly Electric and Lighting Corporation
03.2013 - 05.2017
Sales Representative - Jeron International Trading Corporation
04.2005 - 02.2013
Unibersidad De Dagupan - Bachelor of Science, Electrical, Electronics And Communications Engineering