Online gaming and reading books
Francis Ericka Sango
Customer Service Representative
Cateel, Davao Oriental
Summary
• Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
• Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
• Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of post-secondary education
Work History
Customer Service Representative
Teleperformance
Davao City
09.2022 - 12.2022
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor Of Science In Business Administration - Financial Management
Davao Oriental State University
Mahan-ob, Cateel, Davao Oriental 08.2018 - Current
Skills
Excellent Communicator
Interests
Timeline
Customer Service Representative
Teleperformance
09.2022 - 12.2022
Bachelor Of Science In Business Administration - Financial Management
Davao Oriental State University
08.2018 - Current
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