Francisco Domondon

• Maintained energy and enthusiasm in fast-paced environment.
• Exceeded goals through effective task prioritization and great work ethic.

• Performed routine clerical tasks by scanning, filing and copying documents.

• Maintained confidentiality of special reports and collected data.
• Performed force protection duties to protect personnel and resources.
• Provide assistance and security of facilities of COVID-19 Swabbing Area and Facilities.
• Provide service or Any task that Inter-Agency Task Force require

• Determined hardware and network system issues using proactive troubleshooting techniques.
• Provided support to non-technical internal users through desk side support services.
• Resolved diverse range of technical issues across multiple systems and applications for end-users across various time zones.
• Offered training to reduce frustration and improve satisfaction.
• Created help desk tickets, troubleshot and resolved desktop issues.

• Providing security and discreet surveillance.

• Screening correspondence and phone calls. Managing meetings, appointments and Handling

requests and queries appropriately

• Executed record filing system to improve document organization and management.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Screened visitors and issued badges to maintain safety and security.
• Set up conference rooms, technology and materials to facilitate meetings.
• Offered technical support and troubleshot issues to enhance office productivity.

• Maintained office PCs, networks and mobile devices.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
• Patiently walked individuals through basic troubleshooting tasks.
• Imaged and prepared new computers for integration into company networks and systems.
• Monitored systems in operation and quickly troubleshot errors.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Set up and maintained user accounts and client access.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
• Served as backup for staff members, responding to system failure and maintenance emergencies.
• Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.

• Imaged and prepared new computers for integration into company networks and systems.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Recommended new and replacement hardware and software purchases.
• Patiently walked individuals through basic troubleshooting tasks.
• Conceptualized, planned and executed original designs for wide range of website properties.
• Provided front-end website development using Frontpage, Dreamweaver and other editing software.
• Discussed site and app requirements with clients to produce actionable development plans.
• Troubleshot issues with websites and fixed scripting and use issues.
• Designed graphics for website decoration and layout.