FRANCISCO ALLAN SAPITER
Marikina City
Summary
Experienced in promoting products and driving revenue by establishing strong connections with customers and delivering persuasive sales recommendations. Known for exceptional organizational skills, reliability, and proficiency in tasks such as setting up displays, restocking shelves, and providing knowledgeable assistance to in-store customers. Committed to fostering store loyalty through unparalleled support and service.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Alorica Teleservice
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Salesman
Nutrition and diet center
12.2014 - 02.2024
- Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations
- Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance
- Enhance store loyalty with unparalleled support
Sales Associate
Sawasdee Marketing Inc
02.2014 - 12.2014
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Developed trusting relationships with customers by making personal connections
- Helped customers find specific products, answered questions and offered product advice
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Bagger
Sanford Marketing Corporation
09.2013 - 02.2014
- Responsible for packaging items into paper, plastic or reusable bags at checkout lanes in retail and grocery stores
- Sorting and placing merchandise in bags according to the type of item and weight and take extra precautions for fragile items
Production Assistant
Polyflex foam
02.2013 - 06.2013
- Organized and coordinated key communications between cast and technical crew
- Sorted and packaged products to prepare for processing or shipment
Education
High School Diploma -
03.2009
Computer Programming NC IV -
TESDA
Pangasinan01.2009
Skills
- Sales Goals Attainment
- Stocking and Receiving
- Verbal and Written Communication
- Customer Needs Assessment
- Flexible Schedule
- Product Recommendations
- Merchandising Knowledge
- POS System Operation
Languages
English
Tagalog
Arabic
Timeline
Customer Service Representative
Alorica Teleservice
10.2024 - Current
Salesman
Nutrition and diet center
12.2014 - 02.2024
Sales Associate
Sawasdee Marketing Inc
02.2014 - 12.2014
Bagger
Sanford Marketing Corporation
09.2013 - 02.2014
Production Assistant
Polyflex foam
02.2013 - 06.2013
High School Diploma -
Computer Programming NC IV -
TESDA