Francis Marino
Supply Chain Practitioner
Minglanilla, Province of Cebu
Summary
Seasoned supply chain professional with 15years of hands-on experience optimizing logistical operations, streamlining procurement processes, and enhancing supply chain efficiency. Proven track record of implementing innovative strategies to minimize costs, reduce lead times, and maximize customer satisfaction. Proficient in utilizing advanced technologies and analytics to drive data-driven decision-making and achieve operational excellence. Dedicated to delivering results in fast-paced environments while maintaining a focus on quality, compliance, and continuous improvement
Overview
15
15
years of professional experience
Work History
Regional Operations Manager
WALLSTREET COURIER SERVICES INC. (Ninjavan)
01.2021 - Current
- Directly report to Head of First Mile, implementing directives to align with overall strategy, standard operating procedures, and best practices of team.
- Ensure achievement of key result areas (KRAs) and key performance indicators (KPIs) for First Mile Unit, including but not limited to Cost Per Parcel, Efficiency, and Customer Service.
- Timely fulfillment of pick-up and Return-to-Shipper (RTS) service-level agreements (SLAs) for all Company customers.
- Analyze First Mile data to optimize operations, enhancing unit efficiency and productivity.
- Regularly inspect hubs/warehouses within assigned region.
- Oversee region performance through subordinate managers.
- Address missing or lost parcels through appropriate corrective actions.
- Develop SOPs to standardize operational procedures.
- Screen and recommend candidates for managerial roles.
- Provide orientation and training to newly-hired operations managers on daily team operations.
- Collaborate with Human Resources Business Partner team to streamline disciplinary procedures in accordance with Company's Code of Conduct.
- Undertake ad hoc projects delegated by unit head.
- Champion adherence to 5S, ISO, and COVID-19 Policies, fostering culture of continuous improvement.
Distribution Center Supervisor
PERSONAL COLLECTION DIRECT SELLING INC.
06.2016 - 01.2021
- Manages third-party logistics for warehousing and transportation.
- Administers the JDA Warehouse Management System.
- Collaborates with various supply chain departments, particularly Distribution Planning and Outbound Logistics, to ensure a smooth flow of goods synchronized with branch demand requirements.
- Participates in collaborative forecasting with demand planners to ensure timely product availability while minimizing excess inventory.
- Addresses transportation and logistics system issues, stock rebalancing, and customer concerns, recommending optimal transportation modes, routes, equipment, or frequencies.
- Supervises branch warehouse operations, providing guidance to custodians and assistants in tasks such as receiving, confirming deliveries, storage, and stock issuance for dealer orders.
- Maintains the physical condition of warehouses by planning and implementing new design layouts, inspecting equipment, and issuing work orders for repairs and replacements.
- Trains and supports depot and branch personnel in their operational responsibilities and tasks.
- Ensures compliance with 7s standards at all times.
- Maintains thorough documentation coordination with distribution planning and sales, including incident reports, claims, and receipts.
Delivery In-Charge
MULTIMAX INDUSTRIES CORPORATION
05.2015 - 05.2016
- Support the Department Head in achieving set targets and KPIs for the group.
- Document all released and scheduled job orders for delivery, monitoring any delays attributed to relevant departments.
- Maintain accuracy in every delivery transaction and request.
- Ensure the realization of financial budgets or targets, participating in company budget development and exercising budgetary control over delivery operations.
- Coordinate with other departments or sections regarding products scheduled for delivery to customers.
- Accurately record and maintain inventory of trucks and other delivery facilities.
- Manage matrices, process flows, customer addresses, and directories for regular customers.
- Supervise, evaluate, and train employees assigned to delivery tasks.
- Address delivery-related issues, concerns, inquiries, and make necessary last-minute decisions or adjustments in case of crises.
- Identify and correct unsafe acts or conditions in the work area, suggesting corrective and preventive actions to the Department Head.
- Address and respond to all concerns, inquiries, and complaints related to delivery, providing appropriate countermeasures if necessary.
- Prepare daily or monthly reports as required by the Department Head.
- Ensure adherence to the Company's standard operating procedures by all delivery personnel and staff at all times.
Warehouseman
UNAHCO INc.
04.2009 - 12.2014
- Oversees and orchestrates all facets of warehouse operations, spanning from managing the Raw Materials warehouse to the Finished Goods warehouse.
- Facilitates negotiations and computes Freight and Handling Costs for deliveries, ensuring cost-effectiveness and efficiency.
- Optimized loading dock procedures for faster turnaround times on incoming shipments without sacrificing quality control standards or safety protocols.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Assumes responsibility for processing and managing sales orders from customers, maintaining seamless communication and satisfaction.
- Generates a comprehensive summary of booked orders for each day, facilitating smooth production scheduling by providing vital information to planners.
- Manages the delivery of Raw Materials and Finished Goods throughout the entire VISMIN area, optimizing logistics for timely and efficient distribution.
- Heads the Customer Relation Management Group (CRMG), overseeing the tracking and monitoring of delivery statuses to provide precise information and maintain strong customer relations.
- Prepares and dispatches sales invoices to customers for collection, ensuring accuracy and timeliness in financial transactions.
- Pioneered the development and implementation of comprehensive ISO Documentation for the Cebu Warehouse/Logistics operation, ensuring adherence to international standards and regulations.
- Actively engages in internal audits as an internal auditor for ISO compliance, driving continuous improvement and regulatory adherence across all operational aspects.
Education
BBA - Management Accounting
St. Paul University Dumaguete
Dumaguete, Province Of Negros Oriental, Philippines 04.2001 -
Skills
Strategic Planning
Adaptability and Resilience
Leadership and Team Management
Compliance and Regulatory Knowledge
Technology Proficiency
Risk Management
Logistics Management
Supplier Relationship Management
Inventory Management
Transport Management
Timeline
Regional Operations Manager
WALLSTREET COURIER SERVICES INC. (Ninjavan)
01.2021 - Current
Distribution Center Supervisor
PERSONAL COLLECTION DIRECT SELLING INC.
06.2016 - 01.2021
Delivery In-Charge
MULTIMAX INDUSTRIES CORPORATION
05.2015 - 05.2016
Warehouseman
UNAHCO INc.
04.2009 - 12.2014
BBA - Management Accounting
St. Paul University Dumaguete
04.2001 -
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