Francis Kalagayan
Dasmarinas, Province Of Cavite
Summary
Web3 Operations Leader and Blockchain Advisor with 8+ years of experience across crypto exchanges, DeFi platforms, and forex markets. Proven leader managing 10–15 member cross-functional teams, supporting 10k+ user communities, and delivering blockchain training sessions twice weekly. Strong expertise in operations management, risk-controlled trading strategies, and scaling Web3 initiatives from execution to leadership level.
Overview
12
12
years of professional experience
Work History
Country Head
Bitprop
08.2024 - 08.2025
- Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
- Established strong relationships with key industry players for business growth and expansion.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Increased market share by developing and implementing effective sales strategies.
Chief Operating Officer
Coistech.com (Start Up)
06.2023 - 06.2024
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Expanded company''s market presence by identifying new business opportunities and executing strategic partnerships.
- Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
Blockchain Consultant
Pancakeswap PH
01.2020 - 04.2021
- Delivered high-quality technical documentation, including whitepapers, flowcharts, and user guides for various projects.
- Streamlined communication between stakeholders by effectively presenting complex concepts in easily digestible formats.
- Managed cross-functional teams working on multiple projects simultaneously, ensuring timely delivery of milestones while maintaining quality standards.
- Led training sessions on blockchain concepts, use cases, and benefits for both technical and non-technical audiences to promote widespread adoption of distributed ledger technologies.
Finance Advisor
BPI
02.2018 - 02.2019
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize, and diversify portfolio.
- Enhanced client retention rates by addressing concerns promptly and providing ongoing support throughout the advisory process.
- Mentored junior team members in best practices for financial advising, contributing to overall team success and development of new talent.
- Developed customized investment portfolios to maximize returns and minimize risk exposure based on individual client needs.
- Managed various types of accounts including high net worth individuals, small businesses, non-profit organizations, achieving positive results across diverse sectors of the economy.
Crypto Advisor
Coins.ph
04.2017 - 04.2018
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Technical Support Community
Binance PH
01.2014 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Marine Transportation
Philippine Merchant Marine School
PH 04.2001 -
Skills
Operations management
Sales management
Strategic planning
P&L management
Market development
Team leadership
Staff training and development
Timeline
Country Head
Bitprop
08.2024 - 08.2025
Chief Operating Officer
Coistech.com (Start Up)
06.2023 - 06.2024
Blockchain Consultant
Pancakeswap PH
01.2020 - 04.2021
Finance Advisor
BPI
02.2018 - 02.2019
Crypto Advisor
Coins.ph
04.2017 - 04.2018
Technical Support Community
Binance PH
01.2014 - 01.2017
Bachelor of Science - Marine Transportation
Philippine Merchant Marine School
04.2001 -