FRANCIS JOY M. GEREZ
Caloocan City,Metro Manila
Summary
Organised and with experience in managing high-priority tasks, and a willingness to learn and accept new tasks just to ensure the excellence of a team.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Freelance Delivery Rider (Food Panda and Grab Food)
01.2021 - Current
- Delivered orders to customers promptly, adhering to strict time schedules and safety regulations.
- Verified deliveries upon receipt, ensuring compliance with delivery procedures and maintaining quality control.
- Engaged with clients in a friendly, professional manner to enhance customer satisfaction and uphold company standards.
- Managed sensitive customer information with discretion, fostering confidentiality and trust in client relationships.
Part-time Salesman (Family Business)
01.2020 - Current
- Communicated with customers to determine needs, provide recommendations and upsell services.
- Built exceptional customer satisfaction by delivering friendly service.
- Designed a welcoming sales atmosphere to enhance customer experience.
Documentation Staff (On the Job Training)
Asia Cargo Container Line Inc.
03.2026 - 06.2026
- Prepared a range of written communications, documents and reports.
- Collaborated with team members to meet project milestones and enhance overall outcomes.
- Assumed additional responsibilities to facilitate team success and ensure project completion.
- Built and maintained effective working relationships to foster teamwork and support shared goals.
- Achieved service time and quality targets.
Education
Bachelor of Science in Customs Administration
PMI Colleges Inc.
Manila01-2022
Accountancy Business Management
Arellano University
Manila01-2026
Maypajo High School
Caloocan City01-2017
Amado V. Hernandez Elementary School
Caloocan City01-2013
Skills
- Time management
- Customer service
- Client management
- Communication skills
Certification
- WTO Valuation and Tariff Classification - April 2026
- The Tariff Nomenclature and the Harmonized System General Interpretative Rules - May 2026
- Customs Documentation and Procedures - May 2026
- Computations - May 2026
Hobbies and interests
- Playing Basketball
- Engaging in to small business
Timeline
Documentation Staff (On the Job Training)
Asia Cargo Container Line Inc.
03.2026 - 06.2026
Freelance Delivery Rider (Food Panda and Grab Food)
01.2021 - Current
Part-time Salesman (Family Business)
01.2020 - Current
Bachelor of Science in Customs Administration
PMI Colleges Inc.
Accountancy Business Management
Arellano University
Maypajo High School
Amado V. Hernandez Elementary School