FRANCIS ESGUERRA TOBIAS
Account Executive
Pasay City
Summary
Sales professional with strong track record in B2B environments, delivering impactful solutions to clients. Known for team collaboration and flexibility in dynamic settings. Dependable and results-focused, leveraging deep understanding of sales strategies and client needs.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
Work History
Front and Back Office Assistant
Levantin Resort and Hotel
B2B Inbound Sales(VR and Alcohol Upsell)
TELUS International Philippines
09.2022 - 03.2023
- Proactively reached out to potential clients who had expressed interest in our products or services but hadn''t yet made a purchase decision, nurturing those leads into closed deals.
- Implemented upselling techniques effectively, driving additional revenue streams for the company.
- Increased sales conversion rates, utilizing strong listening skills to identify customer needs and recommend appropriate products.
- Documented details of calls and customer interactions.
- Supported sales department in handling new merchants sign up, account inquiries and assigned tasks.
- Communicated with merchants regarding marketing campaigns and promotions, answering questions and addressing concerns.
B2B Inbound Sales (Account Executive)
Telus International Philippines
10.2021 - Current
- Established close relationships with new small business prospects.
- Executed outbound calls to follow up on leads, contributing to higher conversion rate from inquiries to sales.
- Boosted customer satisfaction by addressing and resolving inbound sales inquiries promptly and professionally.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Documented details of calls and customer interactions.
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Earned multiple awards and recognitions for outstanding sales performance, reflecting a strong commitment to driving results and maintaining high standards of professionalism.
Education
Bachelor of Science - Hotel And Restaurant Management
University Of Antique (TLMC)
01.2014 - 01.2018
Secondary - undefined
Barbaza National High School
Jinalinan, Barbaza 01.2011 - 01.2014
Primary - undefined
Jinalinan-Ipil Elementary School
Ipil, Barbaza 01.2005 - 01.2011
Skills
- Time Management
- Interpersonal skills
- Computer Literate
- Research Expertise
Place Of Birth
Barbaza, Antique
Height
5'6"
Weight
70 kg
Spoken Languages
- Filipino
- English
Contact Information
Francis Esguerra Tobias, 434 Lerma St. M dela Cruz, Pasay City, Metro Manila, 09153630918, 09694844563, francisetobias@gmail.com
Personal Information
- Age: 26
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Timeline
B2B Inbound Sales(VR and Alcohol Upsell)
TELUS International Philippines
09.2022 - 03.2023
B2B Inbound Sales (Account Executive)
Telus International Philippines
10.2021 - Current
Bachelor of Science - Hotel And Restaurant Management
University Of Antique (TLMC)
01.2014 - 01.2018
Secondary - undefined
Barbaza National High School
01.2011 - 01.2014
Primary - undefined
Jinalinan-Ipil Elementary School
01.2005 - 01.2011
Front and Back Office Assistant
Levantin Resort and Hotel
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