Franchesca Denise Gaoat
Candon City
Summary
To Achieve a responsible position in your company where my education and my experiences would have helpful application. To develop my knowledge and skills, offer opportunities and professional growth.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Branch Cashier
Jamaica Realty & Mktg. Corp.
Candon City
02.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Collected and Authorized payments of buyers and give the Official Receipt. Deposit Payments at the bank.
- Monitor Inventory of Lots Sold and available.
- Send Collection and Sales Reports.
- Liquidate the Operating Fund and Other money involved.
- Released Check payments.
- Process the SSS and Pag-Ibig Contributions of employees.
Costumer Service Representative
2Go Express
Candon City
02.2019 - 07.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls and Emails promptly to avoid on-hold wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Received Inbound and Outbound Parcels.
- Monitor inbound and outbound Cargo.
- Compute daily sales every week.
- Accept costumer parcels or files to be send to the consignee.
Cashier
Baked By SB
Baguio City
09.2018 - 02.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Created price tags and merchandise signs.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Science - Computer Science
North Luzon Philippines State College
San Nicolas, Candon City, Ilocos Sur, Philippines 06.2014 - 05.2018
Candon National High School
Bagani Campo, Candon City, Ilocos Sur, Philippines 06.2010 - 03.2014
Tablac Elementary School
Tablac, Candon City, Ilocos Sur, Philippines 06.2004 - 03.2010
Skills
Cash Handling
Excellent time management skills
Computer proficiency MS Office (Word, Excel, and Powerpoint,)
Communication skills
Customer Service Skills
Adaptable to new environment
Hardworking towards work
Timeline
Branch Cashier
Jamaica Realty & Mktg. Corp.
02.2021 - Current
Costumer Service Representative
2Go Express
02.2019 - 07.2020
Cashier
Baked By SB
09.2018 - 02.2019
Bachelor of Science - Computer Science
North Luzon Philippines State College
06.2014 - 05.2018
Candon National High School
06.2010 - 03.2014
Tablac Elementary School
06.2004 - 03.2010