Franchesca Denise Gaoat
Candon City
Summary
To Achieve a responsible position in your company where my education and my experiences would have helpful application. To develop my knowledge and skills, offer opportunities and professional growth.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Branch Cashier
Jamaica Realty & Mktg. Corp.
Candon City
02.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Collected and Authorized payments of buyers and give the Official Receipt. Deposit Payments at the bank.
- Monitor Inventory of Lots Sold and available.
- Send Collection and Sales Reports.
- Liquidate the Operating Fund and Other money involved.
- Released Check payments.
- Process the SSS and Pag-Ibig Contributions of employees.
Costumer Service Representative
2Go Express
Candon City
02.2019 - 07.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls and Emails promptly to avoid on-hold wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Received Inbound and Outbound Parcels.
- Monitor inbound and outbound Cargo.
- Compute daily sales every week.
- Accept costumer parcels or files to be send to the consignee.
Cashier
Baked By SB
Baguio City
09.2018 - 02.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Created price tags and merchandise signs.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Science - Computer Science
North Luzon Philippines State College
San Nicolas, Candon City, Ilocos Sur, Philippines 06.2014 - 05.2018
Candon National High School
Bagani Campo, Candon City, Ilocos Sur, Philippines 06.2010 - 03.2014
Tablac Elementary School
Tablac, Candon City, Ilocos Sur, Philippines 06.2004 - 03.2010
Skills
Cash Handling
undefinedTimeline
Branch Cashier
Jamaica Realty & Mktg. Corp.
02.2021 - Current
Costumer Service Representative
2Go Express
02.2019 - 07.2020
Cashier
Baked By SB
09.2018 - 02.2019
Bachelor of Science - Computer Science
North Luzon Philippines State College
06.2014 - 05.2018
Candon National High School
06.2010 - 03.2014
Tablac Elementary School
06.2004 - 03.2010
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