Frances Ariel Mercado
Sales Administration Assistant
Talisay City Cebu
Summary
Experienced with sales support and administrative tasks, ensuring smooth operations and team productivity. Utilizes organizational skills and CRM software to manage schedules and maintain accurate records. Knowledge of coordinating sales activities and fostering collaborative team environments.
Overview
8
8
years of professional experience
Work History
Accounting Assistant
CS Modern Workforce INC
04.2026 - 06.2026
- Maintained organized financial records using QuickBooks and Excel.
- Collaborated with team to streamline data entry processes, enhancing efficiency.
- Responded to inquiries regarding billing and payment status from clients and vendors.
- Participated in training sessions to enhance understanding of financial regulations and software tools.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Sales Administrative Assistant
CS Modern Workforce INC
05.2022 - 04.2026
- Assisted in preparing sales presentations and reports for executive meetings.
- Developed and maintained strong relationships with clients through effective follow-up strategies.
- Implemented filing systems that improved information retrieval and document organization.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Demonstrated adaptability within a fast-paced environment by swiftly learning new software programs used in day-to-day operations.
- Expedited contract execution by diligently reviewing documentation for accuracy and completeness before submission.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
Sales Administrative Assistant
Smartsourcing BPO Inc
10.2018 - 05.2022
- Managed documentation and data entry using CRM software, ensuring accuracy in records.
- Streamlined administrative processes to enhance operational efficiency within the department.
- Collected and maintained file of receipts to coordinate expense report submission.
- Optimized team performance, scheduling meetings, organizing travel arrangements, and managing expense reports for sales representatives.
- Cross-trained to support other teams to meet operational needs and team deadlines.
- Assisted in the recruitment process for new sales representatives, conducting preliminary interviews, and evaluating candidate qualifications to determine potential fit within the organization.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Arts - Political Science
University of San Carlos
Cebu City, Philippines03.2015
Skills
Accounts payable
Invoicing and collections
Microsoft Excel expertise
Strong communication skills
MS office
Data inputting
Invoicing and billing
Data entry
Month-end reports
Administrative support
Attention to detail
Account reconciliation
Payment processing
Invoice verification
File and database management
Data analysis
Data processing
Staff management
Microsoft office
Strong organization
Month-end reporting
Invoice processing
CRM management
Document preparation
Performance tracking
Calendar management
Marketing support
Database maintenance
Office equipment
Fast learner
Problem-solving
Teamwork and collaboration
Multitasking and time management
Problem-solving abilities
Timeline
Accounting Assistant
CS Modern Workforce INC
04.2026 - 06.2026
Sales Administrative Assistant
CS Modern Workforce INC
05.2022 - 04.2026
Sales Administrative Assistant
Smartsourcing BPO Inc
10.2018 - 05.2022
Bachelor of Arts - Political Science
University of San Carlos