Summary
Overview
Work History
Education
Skills
Timeline
References
Awards
Generic
Francel Joy Quizon

Francel Joy Quizon

Summary

A dynamic professional with several years of diverse experience. Possesses versatile skills in problem-solving, compliance to standards and regulations, administrative experience, leadership, and effective time-management prowess, Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.

Overview

15
15
years of professional experience

Work History

Senior Cabin Crew Member

Philippine Airlines
07.2012 - 06.2025
  • Handled documentation, time-sensitive communications and administrative reports for cabin operations, safety and compliance checks.
  • Boosted overall team performance through effective leadership techniques and crew briefing.
  • Increased revenue from in-flight sales by effectively promoting products and services available to passengers.
  • Managed inventory levels of onboard supplies, minimizing waste while maintaining adequate stock for each flight's requirements.
  • Acted as a key liaison between the airline and its customers, providing feedback on service quality and areas for improvement to management teams.
  • Reduced customer complaints by effectively resolving conflicts, answering passenger questions and providing solutions to issues arising during flights.
  • Mentored junior crew members, ensuring adherence to company procedures.

Online English ESL Teacher, Captain City Chapter

51Talk
06.2020 - 2022
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions through structured online lessons.
  • Prepared reports and gave constructive feedbacks, assessed students' language skills and tracked progress over time.
  • Adapted to different online platforms and communication tools to deliver lessons efficiently.
  • Supervised and supported a team of ESL teachers to ensure consistency in lesson delivery.
  • Ensured teaching standards, curriculum guidelines, and company policies were followed.
  • Coordinated with support teams (IT, academic consultants, and HR) to resolve concerns.

Financial Adviser

Pru Life UK
01.2017 - 01.2018
  • Scheduled and conducted client meetings to assess financial goals and needs and recommended suitable financial products.
  • Prepared proposals, presentations, and reports tailored to client needs.
  • Processed application forms, contracts, and other financial documents and monitored policy renewals, premium payments, and client account updates.
  • Collaborated with team leaders and branch managers to achieve sales targets.

Photo-Video Editor and Live Mixer

Li-max Productions
08.2011 - 04.2012
  • Organized and worked with raw footage from multiple cameras and sources.
  • Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
  • Delivered edits on time for reviews and final delivery.

Web Contributor

Ateneo de Zamboanga University
06.2011 - 10.2011
  • Researched, wrote, and edited articles for website publication.
  • Ensured accuracy, clarity, and consistency in all written content.
  • Adapted content style and tone to align with organizational goals and target audience while ensuring compliance with copyright, referencing, and academic or organizational standards.

Researcher (Intern)

Q-TV GMA Network
04.2010 - 05.2010
  • Generated story ideas and contributed creative input during production meetings.
  • Compiled research summaries, briefs, and reports for producers and writers.
  • Provided on-the-ground support during filming or production, when necessary.

Education

Bachelor of Science - Mass Communication

Ateneo De Zamboanga University
Zamboanga City
03.2011

High School - undefined

Regional Science High School
03.2007

Skills

  • Calendar and schedule management
  • Email and client correspondence handling
  • Record-keeping, data entry, and file organization
  • Report preparation and documentation
  • Strong written and verbal English communication (TESOL certified)
  • Team collaboration, conflict resolution and problem-solving
  • Mentoring and training junior crew members/teachers
  • Supervising schedules and workload distribution
  • Liaising between management, clients, and team members
  • Conducting in-depth research for projects and reports
  • Drafting, editing, and proofreading content maintaining accuracy and verifying sources
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Skilled in Google Workspace (Docs, Sheets, Drive, Gmail)
  • Online teaching platforms and video conferencing (Zoom, Skype, 51Talk system)
  • Basic desktop publishing, photo and video editing
  • Detail-oriented and highly organized
  • Strong time management and multitasking abilities
  • Adaptable to fast-paced and remote work environments
  • Self-motivated with minimal supervision
  • Committed to delivering quality results

Timeline

Online English ESL Teacher, Captain City Chapter

51Talk
06.2020 - 2022

Financial Adviser

Pru Life UK
01.2017 - 01.2018

Senior Cabin Crew Member

Philippine Airlines
07.2012 - 06.2025

Photo-Video Editor and Live Mixer

Li-max Productions
08.2011 - 04.2012

Web Contributor

Ateneo de Zamboanga University
06.2011 - 10.2011

Researcher (Intern)

Q-TV GMA Network
04.2010 - 05.2010

High School - undefined

Regional Science High School

Bachelor of Science - Mass Communication

Ateneo De Zamboanga University

References

Michael Jerico Alvarez 

Branch Manager, PruLife UK

09275759394


Kingsley Delos Santos

Senior Cabin Crew Philippine Airlines

09082440149



Awards

Cum Laude, BS Mass Communication, Ateneo de Zamboanga University 2011, 2007 Philippine President Gloria Macapagal Arroyo Distinction Award for Culture and Arts, Peace Awardee for 2007 awarded by the World Carp Organization

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Francel Joy Quizon